Lightwater Surgery

Excellent practice with outstanding clinical staff! The automated appointment booking system, however, leaves much to be desired.

After being with this practice for more than 2 years I want to share my experience, particularly for women, and encourage others not to lose hope. I was assessed for severe tiredness by a clinician,..

The team here demonstrated genuine friendliness and provided helpful assistance throughout my visit.

I want to express my sincere gratitude to the healthcare professional I saw. I have required a particular medical treatment for the past year and have been experiencing significant tiredness that..

I relocated to this practice approximately a year ago after leaving another local surgery that was quite poor. This surgery has proven to be extremely helpful, and I have consistently been able to..

Lightwater surgery wow I can't thank them enough absolutely lovely doctors especially the clinical staff very kind and very professional. I never have a problem getting an appointment staff are very..

There are consistently available appointment slots with a good range of practitioners to choose from. Waiting times are typically minimal. However, the telephone lines tend to be quite congested..

I have been a patient at this practice for a few months now and have found it to be excellent. Booking appointments is straightforward and convenient, and the team members are wonderful to work with.

I'm puzzled by the critical feedback on this platform. Having relocated multiple times across the UK, I'd rank this among the finest medical practices I've encountered. The appointment availability..

Based on previous comments about the front desk experience, I must concur that it falls short of acceptable standards. The approach taken by staff members is disappointing, and I would suggest that..

Our family relocated from Gordon Road Surgery to Lightwater. The experience has been quite different. I have found the care to be excellent. The clinician has supported me through some challenging..

I submitted a request for some documents via email while I was away from the country. The responses I received were quite brief and unhelpful, providing only limited information that didn't address..

An exceptionally busy yet well-organised practice. The facility has several consultation areas and additional services available on-site. Appointments can be obtained by calling in the morning,..

I previously relocated from an excellent surgery where I had a wonderful GP, so there was a high standard to match. While I find the telephone appointment booking process somewhat lengthy, I have..

I have been a long-time resident of this area, but I have stopped attending this surgery due to the challenges involved. Obtaining an appointment here is an extremely stressful experience, and once..

The entire medical team and reception staff demonstrate genuine helpfulness and compassion in their approach. Their continued dedication to patient care is much appreciated.

Most of the clinicians at this practice are lovely, though I did encounter one who came across as quite rude and abrupt. I felt their bedside manner could benefit from some improvement.

I consider myself fortunate to be a patient at this practice. I'm aware of numerous individuals at other surgeries who struggle to secure appointments, often waiting days or weeks for availability...

I am a new patient and attended my first appointment to discuss a mental health concern. In my experience, the clinician's manner was unhelpful and made me feel uncomfortable. I felt that eye..

We received excellent care at Lightwater Surgery today for our child's respiratory condition. We appreciate having access to a surgery with a straightforward appointment system. Thank you for the..