RP

Rosalind P. 2 years ago • From Google

Rating

Poor

Felt unheard during routine health reviews

As someone managing a long-term health condition, I sometimes felt like a burden on the practice. I found one clinician to be warm and approachable. However, throughout my time as a patient, I was infrequently invited for my complimentary preventative vaccination. I found the approach of the clinical staff conducting my condition reviews to be dismissive and unwelcoming, with comments made about my appearance that I found unhelpful, and their demeanor during remote consultations felt impatient and frustrated.

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