Farnham Park Health Group
JG
Julie G. 2 years ago • From Google
Bad
Unfortunately, I now have nothing positive to say about this medical practice. Having been a patient for over 50 years, I completely agree with another patient that since the merger, this practice is no longer fit for purpose. It infuriates me every time I see the sign claiming they won't tolerate abuse, when they clearly have no understanding of how they push people to their limits. I typically avoid confrontation, but I ultimately lost my temper during a phone call when they attempted to cancel my appointment (for the third time), claiming I should never have been given the appointment in the first place. After they repeatedly called to cancel on the same day, this time I stood my ground and insisted I would attend, demanding the doctor explain his cancellation. He sheepishly admitted it had been a mistake (whatever). Simple tasks like obtaining test results feel impossibly difficult, like trying to extract blood from a stone. I was losing all patience with this practice and have finally transferred to another. I suspect the next practice will respond to this review just like the others - with a generic "we're sorry to hear this" - but they should focus on fixing their disgraceful service.
The G.