TL

Torz L. 4 years ago • From Google

Rating

Bad

Fighting for appointments through confusing forms

You have to struggle to secure appointments. The booking system requires completing a form that can be confusing to fill out, after which there is a lengthy wait for a callback. The waiting period feels unreasonably long for an initial phone consultation. While the clinical staff appear to be making efforts, the frequent attribution of delays to external factors seems inconsistent with current circumstances in the local area.

Haxby and Wigginton Health Centre

4 years ago

Completing the online tool is a much quicker way to access an appointment. You can request an urgent appointment ( same day) if you have an urgent concern, or a routine appointment ( 2 to four weeks wait at the moment) In line with all other GP practices we are experiencing a huge surge in demand for appointments, but have always kept our doors open for patients during the pandemic. If you have any specific concerns, please contact our patient engagement team direct, Thanks

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