Three Chequers Medical Practice

The team demonstrates genuine commitment. They work with dedication and persistence. They manage challenging circumstances with professionalism. They maintain a positive attitude throughout.

The reception team appears to be disorganised and lacking in adequate training for their role. There seem to be significant gaps in basic customer service and administrative competency. A patient..

The standard of care provided was excellent. I am very grateful.

Given the circumstances of the global health crisis at the time, the service provided was notably friendly and maintained a high standard of professionalism.

Just received my third vaccination. The process was very well organised and the staff were courteous and professional. It was impressive to see the dedication shown by everyone involved in..

This is the finest healthcare service I have ever experienced. I receive regular annual health assessments, and the team consistently demonstrates genuine care and attentiveness towards my..

The appointment was completed promptly and the entire team demonstrated considerable kindness and helpfulness throughout the visit.

Outstanding experience. The front desk team were particularly helpful and welcoming.

I recently attended an appointment at the local clinic for a routine procedure. I would like to express my gratitude to the clinical team, and in particular to one member of staff. This healthcare..

I found myself waiting on the phone to be told that unfortunately there were no available appointments for that day. Over the past two years, the triage system has operated in this manner, and it..

I cannot recommend this practice. The appointment booking system is extremely frustrating. Whenever I needed to see a clinician, it required multiple phone calls, with each call involving 30 minutes..

When someone is seeking a routine appointment that does not require urgent assessment and would be satisfied with any available slot within the coming week or fortnight, it seems inefficient to wait..

We have never actually met our healthcare provider during our time as patients here, so we cannot comment on their approach. It appears that access to appointments is extremely limited - you almost..

Outstanding care provided. The staff were welcoming and courteous throughout. Very impressive performance.

Attempting to arrange a callback from a clinician regarding a straightforward question proved to be quite challenging. When I contacted the practice, I was directed to use an online portal system..

When I called to arrange a vaccination appointment for my child, I was given a time of 13.50 pm. However, upon arrival at the practice, I was informed the appointment was scheduled for 13.40 pm...

This practice falls significantly short of expectations. Particularly when managing care for a family member receiving support at home, the lack of compassion and understanding is deeply concerning...

A transparent discussion regarding available care approaches

The administrative team appeared to struggle with active listening, which made initiating conversations challenging for patients. The interactions felt obstructive, with feedback not being..

Outstanding service from the medical team on duty and the reception staff. They went above and beyond to provide excellent care and support in arranging hospital transport for my elderly relative...