Firs Surgery
Pam P. one year ago • From Google
Excellent
Firs practice saved my mental health
I cannot speak highly enough of Firs. My previous medical experience left me emotionally devastated, pushing me to a point of despair and suicidal thoughts due to constant gaslighting, which triggered severe panic and anxiety. Despite multiple complaints, no improvements were made. After switching to this practice, my faith in the NHS and my personal healing journey was completely renewed. They genuinely prioritize patient welfare and actively work to support recovery. Every concern I raise is carefully heard and thoroughly investigated, without forcing me into emotional distress. From the reception staff to the pharmacist, doctors to the practice manager, everyone demonstrates remarkable compassion while maintaining professional standards. Medical appointments are no longer an overwhelming or exhausting experience. ⭐⭐⭐⭐⭐
Perfectly punctual medical consultation at the clinic today, precisely as scheduled.
Firs Surgery
Sarah G.
The staff here consistently extend a warm welcome and go above and beyond to ensure patients receive prompt attention. Their dedication and supportive approach make this medical practice truly..
Firs Surgery
Mitchell M.
The medical team and support personnel were absolutely outstanding. From the surgeons to the nurses and reception staff, every aspect of my care was top-notch. Their guidance and professionalism..
Firs Surgery
Mohammed A.
I've been a patient at this medical practice for nearly two years, and I'm truly impressed with their exceptional service. Scheduling appointments has been incredibly convenient, with same-day..
Firs Surgery
SHIR (.
Extremely subpar customer service, characterized by sloppy documentation and discourteous conduct. Dr. Siddiqui abruptly dismisses patients after a mere 10-minute consultation, claiming he's only..
Firs Surgery
S M.
Corinne demonstrated excellent customer service with a friendly demeanor and maintained a high standard of professionalism during the health assessment 👍
Firs Surgery
Dior X.
What can I say! Big kudos to Dr Butt 👏🏻, Dr Hussain 👏🏻, Paula the midwife 👏🏻, and the reception team 👏🏻 - these top 4 are absolutely incredible. 5 stars 🌟 Definitely one of Birmingham's..
Firs Surgery
Adi R.
Is there a way to get in touch via email regarding the surgical procedure?
Firs Surgery
Kiran B.
One of the top medical practices I've encountered. Exceptional service with incredibly supportive receptionists who are always ready to assist with any concerns, whether for myself or my family...
Firs Surgery
ZEZ E.
I've been a patient at this medical practice for over 13 years, and I cannot emphasize enough how exceptional the care has been throughout my time here. From the initial point of contact, the team..
Firs Surgery
Annmarie H.
I've just exited the medical practice feeling genuinely heard, having received a comprehensive check-up, valuable guidance, and a scheduled follow-up visit. The physician demonstrated true empathy,..
Firs Surgery
shibz j.
I went to the clinic today with my son, and while I was initially hoping to see my regular physician, Dr. Khan stepped in. Fortunately, this turned out to be a pleasant surprise. Despite my slightly..
Firs Surgery
david h.
I called shortly after 8:00am and was fifth in line, waiting approximately 5 minutes before connecting with a staff member. I successfully scheduled an appointment with the receptionist, and the..
Firs Surgery
Jean C.
Arrived promptly, standard excellent service, staff responsive and clear about when results would be available
Firs Surgery
Kayla K.
The medical team at this practice delivers exceptional care, and I'm thrilled I switched from Hodgehill Surgery. Having a consistent doctor and nurse is crucial for me, and they've truly met my..
Firs Surgery
arshiya a.
Lorraine is absolutely delightful. Her upbeat and cheerful demeanor is truly infectious.
Firs Surgery
N P.
The core principles of medical care—encompassing empathy, skill, dialogue, bravery, and dedication—are beautifully embodied by healthcare professionals like Corinne Smith and Dr. Khan at Firs..
Firs Surgery
H. K.
I recently switched to this medical practice after enduring subpar healthcare from my previous GP for nearly a decade, and I deeply regret not making the change earlier. This practice is incredibly..
Firs Surgery
Mohammed I.
Exceptional customer care. Incredible team. Strongly endorse this business.
Firs Surgery
SwordLegend109 L.
Complete disaster of a medical practice since dr haq's departure, with corinne the nurse being the sole competent professional. The rest of the staff are utterly incompetent. Every single month, I'm..
Firs Surgery
John C.