PP

Pam P. 10 months ago • From Google

Rating

Excellent

Firs practice saved my mental health

I cannot speak highly enough of Firs. My previous medical experience left me emotionally devastated, pushing me to a point of despair and suicidal thoughts due to constant gaslighting, which triggered severe panic and anxiety. Despite multiple complaints, no improvements were made. After switching to this practice, my faith in the NHS and my personal healing journey was completely renewed. They genuinely prioritize patient welfare and actively work to support recovery. Every concern I raise is carefully heard and thoroughly investigated, without forcing me into emotional distress. From the reception staff to the pharmacist, doctors to the practice manager, everyone demonstrates remarkable compassion while maintaining professional standards. Medical appointments are no longer an overwhelming or exhausting experience. ⭐⭐⭐⭐⭐

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