Grove Medical Practice

Appalling medical procedure where their sole focus is pushing a phone consultation, as if a physician could possibly assess my discomfort through a telecommunications device.

Privatization seems to be eroding our healthcare system, with GPs increasingly pushing patients towards private services. Ear wax removal now requires a private appointment costing £85.00 Podiatry..

Professional and attentive service.

The front desk staff seem completely incompetent, and I'm baffled by their purpose. However, some of the nursing personnel are actually quite competent.

The merger was an absolute disaster for the medical professionals, causing nothing but problems and frustration.

I recently became a patient at this medical practice and have been thoroughly impressed. The staff are welcoming and accommodating. I was able to schedule a blood test appointment without delay, and..

What was promised as an 'urgent consultation' turned out to be a phone call scheduled a month away! Consequently, my child's condition deteriorated so severely that we ended up in the Emergency..

Always incredibly supportive and quick to accommodate us

Zero stars would be too generous! STEER CLEAR! Endless phone wait times, with critical issues taking anywhere from one to six months to resolve.

I attempted to schedule an appointment but found myself 78th in line, so I asked for a callback that never materialized... I submitted a crucial document for signing on March 31st and endured a..

Extremely subpar assistance. Informed that no consultation times were open for more than 21 days. Unable to consult with a physician. Advised to persistently attempt booking or explore private..

Incredibly friendly front desk staff who excel at scheduling urgent consultations. Absolutely fantastic physicians.

I want to express my gratitude to Miss Fareha Uddin for her exceptional support, understanding, and expert advice during my prescription review. She demonstrated professionalism and expertise,..

The personnel here lack basic courtesy. My father was left ignored for a full five minutes before the receptionist even recognized his presence. After initially checking in, we were left waiting for..

Absolute nightmare of a medical practice with the most unprofessional staff imaginable. Their employees are discourteous, unhelpful, and completely unworthy of anyone's trust. I ended up relocating..

Anuja guided our daughter through her initial tooth removal procedure with exceptional compassion. She maintained a serene and supportive demeanor, carefully explaining each stage of the process and..

I'm genuinely puzzled by the critical feedback this place has received. Throughout my personal encounters, The Grove has consistently delivered outstanding service across every interaction. The..

Two-month waiting period for a medical consultation! My family and I are forced to seek care from private physicians to receive the healthcare we rightfully deserve. It seems the funds have been..

Personnel are friendly, but the booking system is incredibly frustrating. It's nearly impossible to schedule an appointment, and getting someone on the phone is equally challenging.

The front desk staff are incredibly kind and supportive. My primary care physician, Dr. Shepherd, is truly exceptional, and I've received outstanding care from her throughout my medical journey...