Parkside Surgery
LS
Leigh S. 5 years ago • From Google
Average
I consistently have positive experiences at Parkside Surgery, with doctors who are compassionate, attentive, and meticulous in their approach. During appointments, I never feel hurried and always receive the necessary time and attention. However, I encounter a recurring monthly challenge. I require monthly fit notes from my doctor, which must be precisely dated and promptly sent off within a strict timeframe. Regrettably, each month brings complications, typically involving incorrect dates that must be meticulously accurate. Attempting to contact the doctors is frustratingly difficult, with phone calls frequently going unanswered. When I finally connect with the receptionists, who are always pleasant, I must repeatedly explain my requirements and explicitly specify the exact dates needed for the notes. The success rate for correctly completing these notes remains inconsistent, hovering around 50%. When errors occur, I'm forced to restart the entire exhausting process. Missing the submission deadline carries severe financial repercussions, and this ongoing ordeal continuously undermines my mental well-being.
Neil w.