The River Surgery
Leah B. 3 years ago • From Google
Excellent
Follow-up Appointment with Caring Team
10 May 2023 Returned for a follow-up consultation with a different physician, yet the continuity of care remained seamless. All pertinent medical information was readily available and current. The appointment felt unhurried, with my input actively sought regarding future treatment plans. The entire staff demonstrated exceptional kindness and support. Sincere appreciation to the River Surgery Team. 10 April 2023 Another positive interaction with River Surgery's staff, including the front desk personnel and the locum doctor I consulted on 06 April 2023. Many fail to appreciate the immense daily pressures faced by this medical team, particularly in the aftermath of Covid-19, which has created significant backlogs and unmet healthcare needs. Despite these challenges, they continue to manage everything with remarkable composure and patience. Heartfelt thanks to all. 31 December 2022 Exceptional service from the reception team, who arrived early to cover staff illness and ensure patient access from 0800, and outstanding care from the clinical staff member I saw - all accomplished just before the New Year bank holiday. Their intervention prevented potential holiday-period illness. Profound gratitude to the River Surgery team and best wishes for 2023. Hoping the challenges ahead do not become more overwhelming for staff or patients. 15 September 2022 Another outstanding experience at River Surgery. The entire team consistently demonstrates maximum effort, flexibility, and accommodation, especially considering the escalating difficulties facing GP practices in recent years. They navigate extremely high public expectations with remarkable professionalism. Sincere thanks to everyone for delivering an exceptional service during challenging times. Previous review: Two remarkably patient-focused interactions with The River Surgery. Drs Tanna and Tanvir displayed exceptional helpfulness, combining genuine human empathy with robust clinical expertise. The administrative and reception staff were equally impressive in their front-line service. Exemplary customer care throughout. Gratitude to Dr Moss and the entire team. It's unfortunate that satisfied patients rarely share their positive experiences.
If you're seeking quality medical care, steer clear of this practice as you'll likely expire before receiving your medication refills. Completely terrible and proceed with extreme caution, as this..
The River Surgery
Howard N.
A typical, run-of-the-mill medical practice within the National Health Service. Nothing particularly remarkable or outstanding about this healthcare facility. Standard service, standard environment,..
The River Surgery
chenu p.
Exceptional care for my child from day one through her second birthday. The medical team consistently goes above and beyond, especially during unexpected health challenges. I'm truly appreciative of..
The River Surgery
m m.
The customer service here is absolutely abysmal, with staff displaying complete ignorance and disrespect. They flatly reject following up on referrals and test results. During my visit, I was..
The River Surgery
J N.
The medical team at River Surgery consistently provides me with exceptional, attentive care that meets the highest standards of professionalism.
The River Surgery
Jeton l.
Throughout my lengthy association with this medical practice, I've consistently experienced exceptional staff performance. The front desk team has been incredibly supportive, consistently..
The River Surgery
Stray R.
Excellent medical procedure. Exceptional treatment. The entire staff, from the front desk to the physicians and nursing team, consistently provide top-notch service for me and my loved ones. Just be..
The River Surgery
Leah B.
10 May 2023 Returned for a follow-up consultation with a different physician, yet the continuity of care remained seamless. All pertinent medical information was readily available and current. The..
The River Surgery
Dee M.
Zero stars would be an overstatement! The medical staff and front desk personnel radiate pure job dissatisfaction! The level of indifference is astounding, with virtually no chance of receiving..
The River Surgery
Zakariya A.
Dr Rizvi once more demonstrated exceptional care during today's consultation. His expertise and professionalism are remarkable, and he has an incredible ability to put patients at ease during..
The River Surgery
Susan F.
This review stands in stark contrast to previous ones. Securing a standard appointment has become nearly impossible, and I can't comprehend why the practice's operations remain so restrictive,..
The River Surgery
Samantha S.
STEER CLEAR AT ALL EXPENSES. You'll struggle immensely to secure an appointment, and obtaining a referral is an even more daunting challenge. The general practitioners demonstrate a severe lack of..
The River Surgery
O B.
Extremely satisfied with this medical center, the team consistently demonstrates warmth and competence, and scheduling appointments is hassle-free. A heartfelt appreciation goes out to Dr Sonya..
The River Surgery
Jonathan B.
I'm frustrated with the reception staff due to my inability to consult with a GP. During both interactions, the receptionists appeared dismissive and unenthusiastic. Last week, I called about a..
The River Surgery
aarons Aarons
dr rizvi and dr tanner leaves a 96 year old in pain for 4 months and does not even get help from specialists stay away from this surgery
The River Surgery
Jade J.
The front desk staff exhibited a dismissive and condescending attitude, making my interaction extremely frustrating. When I reached out regarding a prescription refill, I was met with zero..
The River Surgery
susan s.
The care facility where my mother resides has a physician who seems indifferent to her medical needs. Despite her recurring falls, this doctor has been dismissive and unwilling to recommend..
The River Surgery
Helen W.
The receptionist was incredibly unhelpful. You can expect to squander countless hours and only make progress if you're either deceased or suffering from a chronic condition. I was redirected to 3..
The River Surgery
Dr C.
Excellent experience. We sought assistance for our child, and the staff at the reception and medical team were outstanding, providing thorough follow-up care. I can sincerely express my gratitude..
The River Surgery
Samraj G.
I scheduled a consultation earlier today after making a phone call this morning. The front desk staff were courteous and attentive. Dr. Moss greeted me warmly and dedicated ample time to listening..
The River Surgery
Jordan F.