JG

Jason G. 10 months ago • From Google

Rating

Bad

Forced appointments block access to agreed repeat prescriptions

This practice has become increasingly difficult to work with. I manage a long-term condition affecting my back and was advised by a clinician that I could request repeat medication as needed rather than attending regular appointments. However, each time I attempt to obtain this, the practice insists on scheduling a consultation instead. The challenge is that available appointments are typically several weeks in advance, and with full-time work commitments, attending these visits is not always feasible. As a result, I find myself without access to the medication that provides me the most relief during periods when my condition worsens. It seems counterproductive to require both my time and clinical time for appointments when a different arrangement had previously been established. The inconsistency in how requests are handled, combined with extended waiting times and what feels like insufficient consideration for patients' individual circumstances, is frustrating. Those seeking dependable and straightforward care may find this practice does not meet their expectations.

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