CH

Chris H. one year ago • From Google

Rating

Bad

Forced to pay privately after refusing necessary tests

I feel let down by my experience with this practice. I found myself having to pay considerable amounts out of pocket and attend private facilities for several types of examinations that the practice was unable or unwilling to arrange for me. When I reached out to them again seeking assistance, they indicated that in their view, I did not require these tests and that they were unable to provide them. Yet they stated they would be willing to review results obtained privately if I chose to fund them myself… I find this frustrating… Every time I have booked an appointment, I have faced waiting periods of at least seven days, and when appointments are unavailable, they propose telephone consultations instead, as though patients have unlimited free time and are simply ringing for casual conversation, despite having significant health concerns that require prompt attention and cannot be adequately addressed remotely…

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