EH

Elaine H. 3 years ago • From Google

Rating

Poor

Forgotten and ignored at reception desk

Absolutely deteriorated in quality. My high blood pressure check-up turned into a nightmare of waiting over an hour in reception, with the doctor seemingly forgetting my existence. The front desk staff showed complete indifference, despite my repeated reminders about waiting and their promise of a doctor's call. No call ever came, and when I followed up, I was rescheduled four days later without any apology or explanation. The reception staff's rudeness is unbearable, and the nurse was equally unhelpful, refusing to even share my blood pressure reading when asked. I've ultimately switched medical practices due to the abysmal service and their infuriating answering machine message that drones on with an endless list of prohibitions.

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