SS

Shivani S. 2 years ago • From Google

Rating

Bad

Forgotten at the Clinic, Treated Badly

My spouse arrived punctually for his medical consultation. Despite being on time, he was left waiting for 40 minutes. Upon questioning the front desk staff, he learned they had failed to properly log his arrival. The receptionists offered no apology for causing him to miss his appointment, seemingly more engaged in casual conversation and laughter. When he stressed the urgency of seeing the doctor, they callously suggested he call an ambulance. The reception team displayed extremely unprofessional behavior and appeared discourteous. We both felt their treatment towards him was potentially motivated by racial prejudice.

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