The Foxhayes Practice
Trev C. 9 years ago • From Google
Bad
Foxhayes Practice: Negligence Behind Professional Façade
This evaluation is the result of several years of engagement with the practice. My reflections encompass not only my own experiences but also those of my wife and our friends. The level of indifference at Foxhayes is truly astonishing. I won't bore you with an exhaustive list detailing every instance of rudeness, arrogance, disinterest, or outright dismissal exhibited by the GPs here. Nevertheless, I will share a few examples that reveal the incompetence present. While my wife was inside the facility, in and out of consciousness due to a suspected stroke and unable to articulate her needs, she had to endure hearing the GPs debate who was responsible for her care and who had time available before they finally agreed on calling for an ambulance. Only one nurse showed compassion by apologizing for what transpired. Medical staff at the hospital later indicated that my wife's condition could have escalated into liver failure because she suffered from malnutrition. She had made numerous visits to Foxhayes over six months leading up to this incident to address concerning symptoms. In another case, a patient known for mental health issues was dismissed with comments such as “everyone feels like that sometimes,” followed by advice to “take a leaflet and reach out yourself” if assistance was needed from Exeter's mental health services. This individual is currently undergoing treatment for bipolar disorder along with severe social anxiety. I genuinely believe we would all fare better simply "taking a leaflet" and attempting self-help rather than spending any time in this practice. This raises an important question: Foxhayes—what exactly do you offer? What kind of service can you provide that couldn't be more efficiently handled by anyone simply using a phone? This shabby establishment stands as a blot on what is otherwise an admirable NHS system; it truly deserves closure due to its lackluster performance.
Delightful medical practice. The welcoming and supportive team consistently goes above and beyond to accommodate scheduling needs, including last-minute appointments. Exceptional general..
The Foxhayes Practice
Maria S.
This is by far the most disappointing general practitioner surgery I have ever been associated with! It begins with a frazzled receptionist, followed by two male doctors who appear both unqualified..
The Foxhayes Practice
Chloe S.
I'm absolutely delighted with the exceptional care provided by the Foxhayes Practice, particularly Dr. Dana Rogojan. She demonstrates remarkable thoroughness, compassion, and a genuine commitment to..
The Foxhayes Practice
June M.
The team has been incredibly supportive and arranged appointments for me promptly whenever I required assistance.
The Foxhayes Practice
Andy B.
I once cherished the experience at this practice; it was so easy to call, schedule an appointment, and feel heard and supported in all areas of my care. Then the pandemic struck, leading to new..
The Foxhayes Practice
Jayne J.
Excellent service that provides evening and weekend appointments, making it ideal for those with full-time jobs.
The Foxhayes Practice
Marek K.
From my initial visit, I am profoundly appreciative of the exceptional care and compassionate treatment I experienced at this medical facility. The staff consistently demonstrates an extraordinary..
The Foxhayes Practice
Chris P.
I'll absolutely endorse this practice! As a recent patient, every staff member I've interacted with has been remarkably supportive, truly extending themselves to ensure I feel understood. The entire..
The Foxhayes Practice
Katrina K.
The staff demonstrated exceptional professionalism and empathy. The care provided was top-notch. I confidently endorse this surgical procedure.
The Foxhayes Practice
justine a.
After struggling to secure an appointment with my usual clinic, I reached out to Foxhayes surgery. Living with asthma has made it challenging for me to control my symptoms effectively. Upon speaking..
The Foxhayes Practice
Beckie J.
The doctors are genuinely pleasant, and the staff is both friendly and very compassionate.
The Foxhayes Practice
Mo B.
I typically don’t write reviews, but I must say that Dr. Bracey and his team are absolutely fantastic. They respond to my inquiries promptly and display a genuine willingness to assist. It’s clear..
The Foxhayes Practice
Katie M.
Dr. Dana is truly exceptional - incredibly compassionate, thoughtful, and meticulous in her approach.
The Foxhayes Practice
Phil Chadwick
I have genuinely only ever had good experiences of this Practise. My wife and I consider ourselves lucky in that regard. I am amazed as to why other surgeries are organised so it is difficult to get..
The Foxhayes Practice
Rob T.
I have been a client at this practice for numerous years and consistently received quick, effective, and compassionate care. Recently, I organized an urgent X-ray and managed to gather feedback from..
The Foxhayes Practice
Alejandro G.
Having been a patient at the Foxhayes practice for a decade, I can confidently say that they have consistently delivered exceptional service whenever I've sought their assistance. The team comprises..
The Foxhayes Practice
Terry B.
I experienced extremely poor service during my recent visit. I required inhalers and arrived for my appointment ten minutes early. When the asthma nurse finally appeared, I overheard the..
The Foxhayes Practice
Francesca O.
I've been closely involved with Dr Bracey's practice regarding my mother's medical care for the past two years, maintaining ongoing communication with the doctor and his entire team, from reception..
The Foxhayes Practice
Wallace W.
What a delightful experience. I went in for my covid vaccine and was made to feel incredibly special. Mel is truly an exceptional staff member who goes above and beyond. Her approach is wonderfully..
The Foxhayes Practice
Alex.Gabriel M.
I genuinely feel that the medical professionals and entire team at Foxhayes exhibit a high level of professionalism and compassion towards the needs of their patients. I'm very pleased to be..
The Foxhayes Practice
HEATHER W.