PW

Peter W. 2 years ago • From Google

Rating

Bad

Friday frustration: Unanswered calls at 5 PM

Unbelievable! It's 5 PM on a Friday, and not a single soul is picking up the phone. Talk about dropping the ball right before the weekend. You'd think they'd at least have the decency to man the lines until closing time. But no, apparently they've all clocked out early, leaving customers high and dry. This level of unprofessionalism is astounding. It's as if they've completely forgotten the concept of customer service. I mean, is it too much to ask for someone to simply answer a call? Clearly, they prioritize their weekend plans over their clients' needs. This kind of negligence is exactly why businesses lose customers. They've certainly lost my trust, and I won't be surprised if others feel the same way after experiencing such blatant disregard.

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