Belgravia Surgery
Peter W. 2 years ago • From Google
Bad
Friday frustration: Unanswered calls at 5 PM
Unbelievable! It's 5 PM on a Friday, and not a single soul is picking up the phone. Talk about dropping the ball right before the weekend. You'd think they'd at least have the decency to man the lines until closing time. But no, apparently they've all clocked out early, leaving customers high and dry. This level of unprofessionalism is astounding. It's as if they've completely forgotten the concept of customer service. I mean, is it too much to ask for someone to simply answer a call? Clearly, they prioritize their weekend plans over their clients' needs. This kind of negligence is exactly why businesses lose customers. They've certainly lost my trust, and I won't be surprised if others feel the same way after experiencing such blatant disregard.
I'm truly impressed by my experience. The team's friendliness and willingness to assist stood out, making me feel genuinely valued as a customer. Their exceptional dedication and hard work did not..
Belgravia Surgery
Stuart S.
It's utterly baffling how, despite being on a repeat prescription regimen, a fortnight can elapse without the necessary medication being dispatched to the pharmacy. This recurring issue seems to be..
Belgravia Surgery
Anonymouse
I have been with this practice for over 40 years. It has gone done rapidly since Dr. Parry left. The reception is filthy and not fit for purpose. Receptionist chair was appalling as were the..
Belgravia Surgery
valerie m.
I recently reached out to this medical practice regarding an allergic reaction I was experiencing. The receptionist who assisted me was not only efficient but also incredibly helpful, promptly..
Belgravia Surgery
mark k.
I had an exceptionally positive experience today. The level of assistance I received surpassed all expectations, leaving me thoroughly impressed. The service was not only incredibly helpful but also..
Belgravia Surgery
Peter W.
Unbelievable! It's 5 PM on a Friday, and not a single soul is picking up the phone. Talk about dropping the ball right before the weekend. You'd think they'd at least have the decency to man the..
Belgravia Surgery
Richard S.
I've had an excellent experience with Belgravia Surgery so far. Their staff consistently delivers top-notch care, and I'm particularly impressed by how quickly they respond to inquiries and..
Belgravia Surgery
King O.
Although the healthcare professionals demonstrated commendable expertise and assistance, the front desk personnel at this establishment require a complete overhaul. Their conduct is nothing short of..
Belgravia Surgery
Anonymouse
Unable to respond to simple requests, even after they've been agreed. They don't seem to have any interest in helping patients beyond ticking boxes and can be quite rude about it. Unintelligent and..
Belgravia Surgery
Megan H.
My experience with this medical practice left much to be desired, particularly as someone who rarely requires healthcare services. The initial frustration arose when the phones weren't operational..
Belgravia Surgery
Moya R.
I've been thoroughly impressed with the responsiveness and expertise of my GP partner since transferring to this practice several years ago. It's been a decision I've not regretted. While occasional..
Belgravia Surgery
Anonymouse
The system this practice now uses of being triaged over the phone and then having a doctor call you back that day if needed, is excellent - and if they are worried and want you to come in, you can..
Belgravia Surgery
Patrick V.
I've been a patient at the Belgravia Surgery for quite some time, and I must say their level of care has consistently exceeded my expectations. Dealing with various health concerns can be..
Belgravia Surgery
Adrian B.
I've been a patient at this practice for more than three decades, and I must say their assistance and guidance have consistently been prompt and valuable. Regular check-ups invariably yield..
Belgravia Surgery
Neha P.
For over a quarter of a century, our family has entrusted Belgravia Surgery with our healthcare needs. Throughout this time, they've consistently demonstrated their commitment to our well-being,..
Belgravia Surgery
REZA H.