Trent Valley Surgery

Spent over 60 minutes on a call, only to discover that reception staff had just returned from a break, despite the office being open since 8am. To make matters worse, they refuse to book..

Absolutely awful service...scheduling an appointment is nearly impossible....yet when you arrive, the waiting area is mysteriously empty....and the physicians consistently cut out early....showing..

Outstanding medical team, top-notch physicians combined with incredibly welcoming personnel. Truly exceptional care and a five-star experience from start to finish.

The employees here consistently provide excellent assistance and are always ready to lend a hand.

I have a diagnosis of stage 4 cancer, I have had major surgery chemotherapy and radiotherapy and have never received any support or one telephone call from this Gp I have given up now and changed..

After recently moving from Aylesbury to Lincoln, I registered with Trent Valley Surgery and have been thoroughly impressed by the outstanding service provided. From day one, the reception staff have..

I have a stage 4 cancer diagnosis, my Gp at this surgery all through my diagnosis and treatments has never contacted me to give any support or advice, I am left totally mentally and physically..

I'm relieved to have finally put this method behind me!

The doctor refused to prescribe antibiotics for an infection I developed after having a tooth removed privately, which cost me over £400. Due to the lack of NHS dentists, I had no choice but to go..

The medical facility is exceptional, with compassionate staff and physicians who consistently prioritize patient comfort and well-being. They've been incredibly supportive throughout my experience...

Upon moving from Aylesbury to Lincoln, I enrolled with Trent Valley Surgery and have been genuinely delighted with their exceptional care. Right from the start, the front desk personnel have..

Appalling how medical practices nowadays handle patient care, with general practitioners quickly dispatching patients to Accident and Emergency for trivial matters. It's no surprise the emergency..

I've attempted to reach out to the medical practice regarding a recurring referral, but every proposal aimed at streamlining the process and reducing costs was summarily dismissed. Their uniform..

I sought medical assistance after a costly private dental extraction, only to be met with complete indifference from the doctor. Despite explaining that I had developed an infection and cannot..

Leanne conducted my screening and was absolutely wonderful - she provided clear, detailed information while ensuring I felt at ease right from the start. The reception team was equally delightful..

Efficient and immediate communication with personnel

Every encounter here has been exceptional. A standout is the incredible nurse Lisa, who truly exemplifies compassionate care through her remarkable patience, tenderness, and empathy.

The medical professionals here are incredibly welcoming and kind. They go above and beyond to provide excellent assistance.

I used to be a patient at this medical practice, but I switched to a different pharmacy. Their communication is terrible - it takes an eternity to get someone to pick up the phone when you're..

Exceptionally supportive and competent service, which is particularly crucial for someone like myself who is unable to travel and requires them to visit my location.