Mayford House Surgery

Thank you for taking the time to positively comment on the services that you have received from the surgery.

Extremely satisfied with the service provided at this practice, consistently receiving excellent standard of care.

I experienced significant difficulties with my care over several months, which I feel fell well below acceptable standards. In early December, I became unwell with an infection and attended the..

During a challenging period, I received compassionate support and attentive care that made a meaningful difference. The healthcare professional took time to hear my concerns, and I felt genuinely..

I relocated to the area a few months ago and selected this practice based on the positive feedback. The nursing team are wonderful and there can be delays during peak times, but overall I'm..

The practice at this location has consistently provided a welcoming and approachable service, making me feel appreciated and respected.

I was able to secure an appointment with the clinician of my choice. From the initial greeting in the corridor through to my departure from the surgery, I experienced consistent courtesy, empathy..

My appointment started promptly and the healthcare professional conducting it was comprehensive in their approach, warm in their manner, and easy to communicate with.

The healthcare professional was approachable, well-informed and took my worries seriously.

Disappointing experience, felt that duty of care was not adequately demonstrated 😪

I had an appointment with the physiotherapy service available at the practice yesterday and found them to be a valuable resource. The reception staff were particularly helpful in arranging a..

Outstanding medical practice with genuinely friendly and welcoming personnel.

Thank you for taking the time to positively comment on the services that you have received from the surgery.

The practice has demonstrated excellent service quality, and I experienced no difficulties in securing an appointment at a time that suited my needs.

I have been a patient at this practice since 2012. I have no complaints about the service provided, though I attend infrequently. I do prefer to see the same healthcare professional, which does mean..

I have no complaints about the service offered by this practice. Emergency appointments on the day are consistently accessible. The team demonstrates professionalism and compassion, regularly going..

The nursing staff were delightful, approachable and demonstrated professionalism throughout. It was a pleasure to interact with them.

We have consistently enjoyed our time at this practice, having been a patient there for many years. The reception staff, clinical team, and pharmacy support have consistently demonstrated..

I had a complicated matter that required my GP practice to communicate with a government department. That department needed the practice to provide straightforward information. Instead of handling..

The majority of staff at the practice were unhelpful, though one clinician stood out as genuinely attentive. This particular clinician listened carefully to my concerns, demonstrated empathy, and..