NB

Natalie B. 4 years ago • From Google

Rating

Excellent

Friendly care despite some reception team challenges

The medical staff at this clinic are absolutely wonderful. The front desk personnel could benefit from some additional customer service coaching, recognizing they're dealing with challenging work. If you feel uncomfortable sharing specifics with the receptionist, simply utilize the digital booking app for appointments. Realistically, they have access to your medical history regardless, so there's no real need for extensive explanation. They just require the basic information, not a comprehensive narrative.

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