The Bedford Park Surgery

Excellent staff given the difficulties they're managing. From the front desk through to the clinical team, I've received wonderful care and assistance throughout my visits.

The reception staff at this practice were unhelpful and discourteous, which has prompted me to consider switching to a different surgery.

I am satisfied with this practice and the clinical team. During a recent morning appointment, I experienced a lengthy wait, though I recognise this can occur. However, I found the background music..

I recently had a blood sample taken by a member of the clinical support team. The procedure was so smooth that I barely noticed it happening. As someone who donates blood but remains anxious about..

I have been a patient at this surgery in the Chiswick area for more than two decades and have consistently experienced high-quality care. The clinician I see has proven to be dependable and..

I attended the practice recently and wanted to share feedback about my visit, which encompassed my experience with the front desk team as well as the clinical consultation.

In comparison to other surgeries I've attended, this practice is straightforward to contact by telephone. The reception team are welcoming and supportive. I have been seen by a healthcare..

I suppose mainly individuals with negative experiences leave ratings on platforms like this. I was looking up the surgery's location and felt the rating displayed here seemed overly critical, so I..

Recently registered at this practice and received excellent service from the support team. The reception staff were very helpful when processing my registration documents, and arranging my initial..

I have consistently received excellent service from this practice and whilst the administrative processes can occasionally feel cumbersome, the staff members are truly outstanding. I recently helped..

Every time I've needed to arrange an appointment, which is infrequent, I find the process stressful. The manner in which I've been treated by the reception team has been discouraging and has made me..

I attended an appointment today while experiencing significant emotional distress and a history of mental health concerns. Although I came in to discuss a respiratory infection, I also felt it was..

The follow-up care has been quite disappointing. There seems to be inconsistency between different clinicians. I find myself having to repeat my full medical background at each visit because the..

I regret that I must give the lowest rating available, as no lower option exists. I have been registered with this surgery for over six years, but only recently needed to interact with the practice..

The team at this practice has consistently provided a friendly and welcoming service. The staff have been particularly helpful when dealing with more complex matters, showing flexibility and..

Quick comment about the receptionist and administrative staff at the surgery for their informative and efficient response to registering a newborn, arranging follow-up appointments and taking the..

I have decided to leave this practice as it has not met my needs. The reception staff were unwelcoming and unhelpful. I found the clinical staff to be unfriendly, which made me reluctant to attend..

I have had a disappointing experience at this practice over a considerable period of time. I feel that I have not been treated as I would have hoped, and I have concerns about the approach to..

I've always had a good experience with this GP surgery. The clinical staff in particular have always been very compassionate, caring and provided sound advice, and referrals were very efficient. The..

The clinical staff members are genuinely pleasant and approachable. However, the administrative team, including those handling appointments and practice management, came across as unwelcoming and..