Brookside Group Practice

After dedicating over a decade to this medical practice, I'm deeply disheartened by its deterioration. I strongly advise potential new patients to avoid registering here, as securing an appointment..

Absolutely dreadful experience. Scheduling an appointment seems impossible. Steer clear of the Brookside Groups practices at all costs - Extremely unsatisfactory.

The personnel consistently demonstrate exceptional support, with the front desk staff being particularly attentive and responsive to my individual requirements as a patient.

Removed from the medical practice's patient list, my kids are now without healthcare providers, despite the clinic being just a short walk away. I'm eagerly anticipating our relocation so we can..

Exceptional medical team with compassionate professionals who truly care about patient well-being. The entire staff and physicians are attentive, knowledgeable, and dedicated to providing top-notch..

Completely unprofessional and disinterested. Absolute bottom of the barrel when it comes to local general practitioners.

Would rate zero stars if possible. It's truly disappointing because they once provided excellent medical care. They demonstrate complete indifference towards patients - I've submitted approximately..

A truly delightful training session that was wonderfully enjoyable and engaging from start to finish.

Over my quarter-century with this medical practice, the quality of service has noticeably deteriorated. Although the staff remain courteous and accommodating, scheduling an appointment has become..

Scheduling an appointment is incredibly frustrating and overwhelming. After all necessary confirmations, it took over two weeks to secure a referral to a private hospital. The reception staff..

Hospital parking area consistently packed to capacity. Get it together, Brookside management!

I've consistently found this medical practice to be accommodating, with appointments readily available for both scheduled and urgent needs. There was one instance with a receptionist who came across..

A superior medical facility compared to numerous other surgical centers.

My mother relocated to Reading at the start of the year and signed up with Brookside Surgery. She has been thoroughly impressed by the outstanding care, which stands in stark difference to her prior..

I attempted to access medical information, but I was repeatedly blocked from obtaining details about my son. After weeks of delay, I discovered that nothing had been added to his medical..

After relocating to the region in 2021, I initially felt frustrated by the difficulty of scheduling an appointment via phone, and in-person visits were not permitted. I attributed these challenges..

I've found scheduling with this practice to be straightforward, despite occasional wait times stretching 30-45 minutes beyond my appointed slot. Having consulted them for various health concerns,..

Utterly appalling! Completely unacceptable service. My partner's appointment was abruptly cancelled at the eleventh hour while en route to the clinic. He had meticulously planned his day, used his..

Pleasant visit with my infant, with smooth self-registration and attentive service during the appointment. Just a tip: if you're driving, plan to arrive a bit earlier since parking can be..

Solid choice for surgical procedures!