ЛВ

Л. В. 2 years ago • From Google

Rating

Average

Friendly doctors but frustrating medical approach

The staff and medical professionals here are genuinely friendly and approachable. However, I'm frustrated by the tendency to prescribe steroids and antibiotics during every visit, rather than addressing the underlying health issue. This approach seems counterproductive, ultimately leading to unnecessary follow-up appointments. I've encountered significant administrative challenges, particularly with obtaining referrals. Despite having a phone conversation confirming a referral, it was merely noted in my profile without actually being processed. Additionally, the online booking system is extremely restrictive, which poses a real inconvenience for working professionals. The brevity of appointments—typically lasting just 5 to 10 minutes—raises serious concerns about the current state of healthcare and the quality of service provided by the NHS.

Other reviews for Saxonbrook Medical Centre