MJ

Mark J. 5 years ago • From Google

Rating

Bad

Friendly doctors, unhelpful receptionists ruin healthcare experience

The healthcare professionals are excellent, but the front desk personnel consistently attempt to obstruct patient communication. I genuinely worry about the number of older or vulnerable individuals who are deterred from consulting their doctor by these receptionists daily. Each phone call is an inevitable bureaucratic challenge, and I strongly believe those who most require medical attention will frequently be discouraged by such barriers.

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