AA

Authentic A. 2 years ago • From Google

Rating

Excellent

Friendly doctors who really listen and care

This surgery is undoubtedly the finest I've encountered in the UK. I'm truly appreciative of the doctors here. The medical staff are warm and authentic. They genuinely listen and, despite their busy schedule, demonstrate remarkable empathy, taking time to address your concerns whether through a phone call or in-person consultation. They're also proactive about exploring alternative treatments if the initial approach doesn't meet your expectations. Having had unsatisfactory experiences with previous practices, I'm incredibly satisfied with this service. The reception team is equally delightful and accommodating. My only criticism is their recent transition to same-day appointments, which makes scheduling challenging since slots typically fill up between 8am and 8:30am daily. However, this is a common practice among many GP practices nowadays. Aside from that minor inconvenience, the overall service is exceptional. Without doubt, this is the best general practice I've used in the United Kingdom.

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