Old Fire Station Surgery

Scheduling an appointment is always a nightmare. This time, I wasted three hours on hold without any resolution. They lack an e-consult option and the treatment center refuses to see me. I'm..

Scheduling an appointment takes an absurd two months! The front desk staff, particularly those handling bookings, are incredibly disrespectful. Medical concerns remain unaddressed, and you never..

During my six-year relationship with this service, they've consistently been supportive and attentive to both myself and my partner. Whenever necessary, they've provided helpful guidance and..

I genuinely have not encountered any issues with this medical practice. My spouse and I have been patients here for half a decade, and the physicians are truly exceptional - compassionate,..

A month ago, I wrote my new address on a piece of paper and handed it to the receptionist, who assured me she would update it. Today, when I went to submit my ongoing medical prescription, I asked..

The level of service here is completely unacceptable. My daughter-in-law is experiencing severe anxiety and panic attacks, yet she's been informed she must wait 12 weeks for a medical consultation...

Over the past week and a half, I've reached out to the medical practice multiple times across five separate days, attempting to clarify the dosage and duration of my newly prescribed medication...

I've visited numerous medical practices throughout my life, and this one truly stands out as the absolute pinnacle! Over the years, I've consulted with approximately 4-5 different healthcare..

Terrible customer service experience with extremely long wait times. When I finally got through, the representative was dismissive and uninterested in hearing about my medical concerns. Their..

The medical staff at this practice are exceptional. They are attentive, comprehensive, and genuinely care about patient treatment rather than hastily prescribing medication. HOWEVER If you, like..

Utterly disastrous service. After an interminable wait with no response on their phone line while feeling terrible, I dragged myself to the clinic and nearly passed out. They offered a mere glass of..

I've only been with this medical practice for a couple of months, and it's absolutely the worst healthcare provider I've ever encountered. They've mishandled my mental health medication three times,..

I extend my gratitude to the Old Fire Station surgery for their exceptional care. The nurse practitioners truly stand out, demonstrating remarkable thoroughness, dedication, and professionalism...

Chris at the front desk was truly exceptional, providing outstanding assistance during our registration process. Top-tier service that couldn't be better.

I've been a loyal patient of TOTFS for quite some time, and I genuinely believe their service is top-notch. Throughout my numerous interactions, I've encountered just one slight hiccup in the past,..

If I were to suffer a cardiac emergency near this so-called 'Doctors Surgery', I implore you to transport my expiring form across the street to St. Peters, where actual medical attention might be..

Absolutely dreadful establishment...

I wish to voice my dissatisfaction regarding my daughter's recent interaction with the medical practice. She submitted a request for naproxen and contacted your office on March 24th. The..

Consider seeking medical care elsewhere. I wasted 4 days attempting to connect, with each call lasting over 2 hours before being disconnected or losing patience. When I finally reached someone, they..

Innovative approach to preserving a historic structure by repurposing it, ensuring its continued existence, much like the clients themselves might hope to endure.