Hurley And Riverside Practices

Not recommended. I would suggest considering alternative healthcare providers.

I have been a patient at this practice for nearly a decade and have consistently found the team to be exceptionally supportive, particularly during a challenging period in my health journey.

I appreciate the assistance provided during my visit.

What a disappointing experience! The level of service fell well short of expectations. I wish I could have given an even lower rating to reflect my dissatisfaction!

I was extremely pleased with the way the reception staff and clinician advised and treated me at the clinic, finding the service to be very efficient and professional.

I had a very poor experience with the reception team at this practice. Appointments were scheduled without confirming whether the times worked for me, and there was confusion regarding the location..

I wanted to express my appreciation for the excellent care provided by the nursing staff at the practice. They demonstrated a wonderful combination of warmth and professionalism throughout my visit...

I would like to commend and thank the clinician at The Hurley Clinic for all their help and hard work in arranging a hospital referral for me. They have been extremely supportive in trying to..

The clinician I saw should be proud of their work! What a wonderful professional and very thorough in their approach. They made me feel understood and cared for and resolved my matter. Many thanks

Since registering with this GP practice only recently, I have encountered several concerns. There appears to be insufficient attentiveness and empathy shown to patients. The front desk staff came..

It's easy for people to leave negative feedback when they're feeling let down, but I wanted to share an alternative perspective. We recognise that healthcare professionals face significant pressure..

Accessing appointments has proven challenging and I've needed to follow up on several matters to ensure completion, though I have encountered supportive and constructive interactions with both..

I want to express my gratitude for the attentive care provided by the reception team member who assisted me. They took time to listen to my concerns and arranged for me to receive support promptly..

Based on my recent experience: I found the clinic unhelpful unless you have very specific ideas about what you need. No one took time to discuss my test findings with me, and I was told everything..

I found the service to be quite disappointing. The staff members I interacted with displayed an unhelpful demeanor and attitude during my phone calls. This represents the poorest experience I have..

Excellent healthcare facility with quality care and welcoming staff.

This clinic requires significant improvement in their service delivery. When attempting to reach them by phone, I experienced lengthy wait times without receiving a response. On multiple occasions..

We brought our baby in for the routine post-vaccination check-up. The healthcare professional who administered the vaccinations was excellent and thorough. However, during the subsequent..

The service provided fell significantly short of expectations. Contacting the practice by phone proved extremely difficult, and email communications went unanswered. The overall experience was..

I attended an appointment for a vaccination and was seen by a member of the nursing staff. They were absolutely wonderful! They were engaging, entertaining and full of energy. They really brightened..