Stokewood Surgery

I was extremely disappointed with my recent experience. After waiting on hold for approximately an hour, I was advised to contact an alternative service as there were no urgent slots available for..

Well-organised, attentive, and maintains good communication. The premises are hygienic and the team is welcoming. Excellent experience overall!

I experienced a respiratory emergency this morning and attempted to contact my GP practice. As many people know, reaching them by phone can be challenging. I visited in person to request an urgent..

Although I provided comprehensive details about my symptoms and outlined all the treatments I had already tried during my online consultation, my case was triaged and passed to a pharmacist instead...

I usually have positive experiences, however on this occasion I encountered a different member of reception staff who seemed unwilling to assist when I expressed difficulty understanding how to..

I've been encouraging my partner to visit the surgery for some time. As they're now over 50, they were due for a routine health check considerably overdue, but hadn't received an invitation. After..

Spent the entire day waiting for a telephone consultation that did not materialise, having been told a clinician would make contact on Monday. It would have been appreciated to receive a message..

I've noticed quite a few negative comments about GP surgeries lately, so I wanted to share something encouraging! On a weekday morning during peak hours, I submitted an online consultation at 8.30 -..

I have not had frequent need to visit the surgery, however on the occasions I have attended, the staff have demonstrated efficiency, professionalism and kindness. Recently, a family member was..

Extended wait times were experienced during my visit. I would suggest considering alternative practices if possible. The overall experience was disappointing.

Absolutely, everything was excellent across the board.

Best surgery around. Never had any issues with this practice but tonight really was outstanding NHS service from the clinical team and reception staff. Contacted the surgery at around 4:30pm..

Mixed feelings about this practice as there are both positive and negative aspects to mention. The telephone waiting times are frustrating and consistently longer than ideal. The reception team..

I recently had an appointment and met a lovely healthcare professional. They were exceptionally kind and displayed a gentle, caring manner throughout our interaction. I really appreciated their..

Submitted an online consultation in the early hours and was offered an appointment later that same morning, leaving with a prescription in hand. Excellent care! 🙂

I'm uncertain about what comes next in my care, and I felt similarly unclear following my previous appointment as well.

Computer says no. This service has been deeply disappointing. I have raised concerns with NHS England multiple times. Shortly after Christmas, I required medical support and attempted to use the..

I had a very negative experience with my previous GP. I felt that the medical report contained inaccuracies and was dissatisfied with the care I received. I lacked confidence in the approach taken..

Excellent experience, couldn't have asked for a better practice.

I had a very disappointing experience at this practice. I felt that important aspects of my care were overlooked, and I was left feeling unsupported. I was ultimately told to seek care elsewhere,..