Crookes Practice

The reception staff came across as rather unhelpful, either informing patients of lengthy waiting periods for appointments or instructing them to ring at a specific early morning time on the desired..

I have been a patient at this practice for some time and find it to be excellent. The staff are always helpful and accommodating, though like many medical centres, scheduling an appointment can..

The team members are consistently welcoming, and the clinic setting is comfortable and agreeable.

I have been a patient at this practice for over a decade. The team has consistently provided my family and myself with outstanding care, and I am deeply appreciative of their service.

Disappointing experience! I called reception this morning to arrange my first appointment regarding a dental concern. The staff member suggested I call back the following morning instead. The..

I have been a patient at this practice for many years and have never experienced such difficulty in reaching someone to speak with. I spent a considerable amount of time on hold before the call was..

I'm uncertain whether other general practices face similar challenges, but I've found it extremely challenging to secure an appointment at this practice. There have been instances where scheduled..

This practice has been disappointing. Attempting to book an appointment by calling in the morning only results in being advised to ring back the following day as slots are unavailable, with this..

The staff members are friendly and I experienced no difficulties having my prescription promptly forwarded to the pharmacy. The main concern relates to the booking system - the online option is..

It is extremely difficult to secure an appointment or reach someone by phone. Additionally, when visiting in person to request an appointment, patients are required to discuss their needs loudly at..

Poor treatment. Lack of follow up. No connection between appointments or seeing the same doctor twice, unless you want to wait 4-6 weeks for an appointment. Appointments are very difficult to get-..

Visited the medical centre while experiencing significant discomfort. The staff at reception were courteous and supportive throughout my visit. I was seen by a clinician who I recognised from a..

I found the experience at this practice to be deeply unsatisfactory. The clinical team appeared impatient and lacked sensitivity, with frequent delays and a dismissive manner. Concerns highlighted..

Still unable to reach the practice at 2 o'clock due to lunch break. Have been attempting to get through for approximately 2 hours. It seems unusual for a medical facility to have such an extended..

Excellent ongoing service from the NHS. The practice demonstrates a high level of professionalism throughout.

It took approximately a month to secure an appointment.

I have consistently experienced prompt appointments at this practice, and the team has consistently demonstrated friendliness, helpfulness, and professionalism throughout my visits.

I have been attending this practice for over two decades. I find the service to be of a high standard, particularly given the operational pressures and resource constraints the practice faces. The..

The team demonstrated a welcoming approach and managed appointments in a timely manner.

The doctor at this practice is genuinely one of the best healthcare professionals I've encountered. They demonstrate a high level of professionalism and work efficiently. As with most general..