The Erimus Practice

The clinical staff members consistently provide excellent care and attention, demonstrating strong professional standards and ethical practice. However, the reception team could benefit from improved..

The reception experience was disappointing, which contributed to my decision to seek care elsewhere.

The reception staff were extremely unwelcoming and appeared deeply unhappy in their roles. Despite being first in the queue, I experienced a lengthy wait of several minutes before being seen, and the..

The clinical staff are lovely and very supportive. However, I have found the reception team to be unwelcoming, unhelpful and dismissive. I have experienced poor service from them and witnessed..

Attempting to arrange a repeat prescription at this practice has proven to be quite challenging. Even when calling as soon as the prescription service becomes available, I have repeatedly experienced..

The clinical staff are wonderful people, however the reception team have a poor attitude that needs addressing. My family will not be returning until improvements are made to how the front desk team..

I have been registered with this practice since early in my life, and for many years it has provided good care. However, in recent times, the experience has changed noticeably. When calling,..

The healthcare provider suggested to my partner that they might have a serious illness without conducting any examination.

Called multiple times early in the morning and experienced a lengthy wait in the queue before being able to connect with someone. However, the staff members were consistently helpful and courteous..

I have been attempting to contact the practice repeatedly over the course of a week, experiencing continuous busy signals when calling during standard hours. This morning, I tried calling earlier..

This practice has been extremely disappointing. The service quality has been poor, and I have had concerning experiences with my care. For instance, I was managing a chronic condition and had been..

What a wonderful experience I had at this practice. The staff member I saw was absolutely fantastic and genuinely takes time to help you properly. I cannot speak highly enough of the care and support..

I would rate this experience much lower if possible. The reception staff were unhelpful and appeared dismissive, and during a recent call to inquire about test results, I was disconnected after only..

I attended an appointment with my partner who had been experiencing chest discomfort alongside persistent coughing episodes. The coughing was severe enough to disrupt her sleep, with only a couple of..

I would rate this practice far more negatively if the system allowed it. I have been a patient at this practice since childhood, as my family chose to register everyone there together, and until..

I had to wait for a considerable time when calling, and was informed that the earliest available slot for a routine health assessment would need to be booked at a later date. As a result, I have..

Does this sound like something you've experienced? There's one ahead of you in the queue, you're told your call will be answered shortly, yet nearly an hour passes before someone finally picks up...

I recently registered with this practice after having a difficult experience elsewhere. The care I have received so far has been excellent, with a particularly welcoming and courteous reception team...

This is an excellent practice. When I called for advice, I was able to get an appointment for tests the very next day. My spouse attends a different practice located in the same building, and they..

Extremely disappointing experience. If negative ratings were possible, this would receive the lowest possible score.