Willerby & Swanland Surgery

This is a contemporary medical facility with excellent practitioners, though the main challenge lies in securing an appointment slot to access their services.

Haven't managed to see a doctor at the new location yet as I've struggled to get through the reception process. I did attend for a blood test and while the facility appears clean, I have concerns..

I reside adjacent to this location and am regularly disturbed by various noises including vehicle doors closing and engines starting. We were not informed beforehand that a facility would be..

Fortunate to secure a same-day appointment and receive assistance with transport, as the journey would have been challenging given mobility considerations.

Spoke with the reception team member, and they demonstrated a wonderful caring approach, proving to be a real asset to the surgery and couldn't have been more helpful and proficient in explaining..

Outstanding experience at this practice. The appointment booking system is remarkably straightforward and user-friendly. Many other healthcare facilities would benefit from adopting a similar online..

The surgery premises were exceptionally clean and well-maintained. The team demonstrated a pleasant demeanor and worked in an efficient manner.

It can be challenging to secure an appointment, though the team are pleasant and the facilities are contemporary.

I'm quick to voice concerns when service falls short, but equally ready to acknowledge excellence. The local surgery has been providing care for my elderly mother who is housebound and has..

Have only been a patient for five months and have been treated with excellent care, which has proven to be a positive decision.

Disappointing experience with reception staff conduct. Considering making a formal complaint to the relevant regulatory body.

I recently registered with this practice and have found it very challenging to secure an appointment. The booking system requires calling at opening time and hoping to get through early in the..

The facility is modern and well-equipped with climate control, though it has adopted an automated check-in system like many other organisations. This approach may not suit everyone, as some patients..

Recently registered with this practice and contacted them to arrange an initial medication consultation, as I understood this would be necessary before any prescriptions could be provided. The..

The practice is contemporary and well-lit with a pleasant atmosphere. There were no difficulties in obtaining appointments or accessing the facilities.

The clinical team members are approachable and attentive to patient concerns. Healthcare support staff administer injections and conduct blood tests. The reception team demonstrates helpfulness and..

This is my third practice in two years, and I'm pleased with how things are going so far. Following a difficult experience at a previous surgery where I felt my health concerns weren't taken..

The new practice has proven to be quite satisfactory thus far, with convenient appointment availability and personnel who are courteous and attentive to detail.

An outstanding medical practice that exemplifies the standards of excellence other healthcare facilities should aspire to emulate.

I became a patient at this practice earlier this year. The reception team's approach to handling telephone calls could benefit from improvement, as their tone and manner often come across as..