The Vineyard Surgery

The healthcare professional demonstrated unprofessional conduct and appeared to lack sound clinical judgement.

Have been attending this practice for seven years and witnessed consistent improvements throughout that period. The facility is always immaculately maintained, the front desk team are genuinely..

As always, the clinician I saw was so kind and diligent.

The standard of care received varied depending on which member of the healthcare team was consulted.

After relocating and transferring from my previous practice, I now appreciate how much I valued that surgery. The entire team, from front desk staff through to clinical professionals, demonstrated..

I had a disappointing interaction with a member of the reception team when I called to request an appointment for my child. I felt there was a lack of empathy and understanding during the..

The practice appears to be well-organised from my perspective. I did not encounter the issues that some other reviewers have described, and I received a prompt referral to the specialist eye service..

Demonstrated considerable attentiveness, strong ability to listen and understand concerns, genuine compassion, positive reinforcement, and thoughtful guidance informed by professional expertise and..

The receptionist was discourteous and seemed dismissive of patients' schedules. There was a significant delay before being seen by the clinician, well beyond the originally scheduled time. I would..

Excellent healthcare provider! I thoroughly enjoy attending appointments at this practice. The clinician I see is exceptionally reassuring and maintains a cheerful demeanor that I find particularly..

I would not recommend visiting this practice based on my experience.

It can be challenging to secure an appointment during times of illness, as the practice requires calls to be made at specific times of day or attendance at a walk-in centre. While it is possible to..

I arrived at the surgery very early in the morning on my way to work, as the website indicated it would be open at that time. After paying for parking, I discovered the building was not yet..

The standard of care at this practice has noticeably deteriorated. There have been frequent issues with the appointment scheduling system, extended delays before being seen by a clinician, and..

Consider taking your NHS funding elsewhere. This practice has discontinued telephone appointment availability, implementing a system that appears designed to limit patient access to clinical staff...

Over a period of several years, I had an unsatisfactory experience at this practice. I found the consultation style to be dismissive, with comments that felt unhelpful. I felt my concerns were not..

I attended this practice for blood work and cervical screening. The healthcare professional who assisted me was exceptionally warm and demonstrated a high level of professionalism throughout. I have..

Problems with prescriptions. Problems with referrals. Problems with diagnosis. Problems with care management. When confidence in your practice diminishes, it may be time to consider a change before..

Gave a one star rating approximately five years ago. The service has become noticeably more efficient and the staff considerably friendlier since then. This improvement has been especially apparent..

The medical staff demonstrate considerable attentiveness and respond promptly when situations require urgent attention.