Oakenhurst Medical Practice

I relocated approximately a year and a half ago and am now registered at my current practice. The team here is genuinely pleasant and I have no complaints about their service. However, my sleep..

No medical practice can be flawless given today's circumstances, but this one demonstrates considerable excellence. The core clinical team members are highly skilled, as are the nursing and allied..

I had a difficult experience involving a pharmacy issue regarding my prescriptions. There were unfounded claims made about my medication use that I felt were inaccurate. Following this, my..

A satisfactory location for receiving healthcare services.

I struggled to reach the practice by phone after multiple attempts over several hours, as calls were repeatedly disconnected. If it were possible to leave a zero-star rating, I would do so. I..

As the primary carer for my disabled family member, I would like to express my sincere gratitude for the outstanding medical care and emotional support that this medical practice has provided over..

Have consistently had a positive experience with no concerns, and the practice has been attentive to the requirements of myself and my family members.

Lovely practice. The receptionist at the front desk was so friendly and helpful!

I have been a patient at this practice since childhood. During my teenage years when I began arranging my own appointments, I experienced no difficulties—I could always reach the surgery by phone..

I am very grateful to the receptionist who answered my call early in the morning. I was seeking an appointment for my adult son on the same day, and while his issue might not have appeared urgent on..

What a disappointment. The clinical team are competent, but the support staff come across as unwelcoming and seem reluctant to provide assistance. The manner in which they communicate is quite..

The standard of care provided during my visit was of a high quality.

Attended an appointment with an associate practitioner who was excellent. They demonstrated professionalism, friendliness and clear knowledge throughout the consultation. As someone with a..

Called the practice to express concerns about my care and was offered an appointment the following day. The team worked through the issues with the clinician and established a clear action plan. The..

This practice has provided a disappointing experience marked by unprofessional conduct from staff members who seemed inadequately trained. Over the past several months, I have repeatedly raised..

I'm glad I finally realised when I phone up to order prescriptions, my surgery is actually located at one address rather than another. I had been confusing it with my pharmacy location. I'd also..

Challenging to reach by telephone, with initial recorded messages taking approximately 2 minutes before connection attempts. Upon eventually getting through to a ringing tone rather than continuous..

An outstanding practice across all aspects. Every member of the team demonstrates professionalism, expertise and genuine compassion. The practice operates smoothly and efficiently, which is..

The reception team did not meet my expectations.

The telephone appointment booking system has been disappointing. There are significant delays before being placed in the queue, and after an extended wait, calls are sometimes disconnected. When a..