Primrose Surgery

I've been waiting for approximately half an hour now without anyone picking up my call. My only intention is to request a prescription refill.

Excellent medical practice in the local area.

The practice has declined significantly from its previous standard. The current level of professionalism and organisation falls short of expectations.

The receptionist on duty lacks warmth and appears eager to move patients along quickly. There was a clinician here previously who provided good care, but they are no longer at the practice. When..

I have nothing but praise for the service at this practice. I've been attending for a long time and have a preferred clinician who I see regularly due to my complex health needs. However, the other..

I wish I could give zero stars if I could. This practice has been absolutely disappointing. Let me begin with the front desk experience. The reception staff demonstrated poor communication skills..

The practice provided excellent service from the entire team, and the doctor was particularly outstanding and caring.

I called the surgery early in the morning regarding my child who was unwell. The wait time to speak with someone was quite lengthy. After approximately an hour, the receptionist indicated that they..

I would not recommend this practice to anyone as it has been a frustrating experience. Obtaining an appointment to see a general practitioner is extremely difficult, with lengthy waiting periods..

If I could rate this surgery lower than one star, I would. This has been the poorest standard of care I have experienced at any medical practice, with staff members who appeared unhelpful and..

This practice has not met my expectations. I waited in the morning queue to secure an appointment, which was subsequently confirmed, but the scheduled consultation did not proceed as planned. I..

Have you experienced difficulty reaching the reception desk? It appears that staff members may sometimes be preoccupied with other tasks rather than attending to incoming calls, which can make it..

I arranged an appointment for my child this morning and informed the reception staff that he was experiencing a high temperature for several days. I was told that a clinician would contact me, so I..

Disappointing practice. I've advised my grandma and mum multiple times to consider switching from this surgery. The reception staff seem disengaged and unresponsive. I experienced being interrupted..

I had a very negative experience with the staff at this practice. The clinical and administrative team came across as unhelpful and unprofessional in their interactions with me. I found it..

This practice does not deserve a positive rating. Attempting to contact them by phone results in frequent disconnections. Securing an appointment at this location proves to be extremely difficult.

I had a very poor experience at this general practice.

I had a very negative experience with the reception staff, particularly one individual. I found their manner to be dismissive and unhelpful when I was simply trying to obtain information about my..

This surgery has not met my expectations and I would not recommend it to others. I found the reception experience to be frustrating, with staff appearing unavailable and difficult to reach for..

I attended the practice following a previous visit and experienced concerns regarding the care provided. During a recent appointment, a family member presented with elevated blood pressure readings..