Glenpark and Teams Medical Practice

The reception team at this practice are delightful and consistently provide excellent support. The clinical staff are equally impressive and deliver outstanding care.

I cannot fault the service provided by the clinical and reception staff, as I have never experienced any issues. The medical professionals are willing to accommodate you during surgery hours if you..

I wanted to leave a positive review that acknowledges the difficulties all GP centres are currently experiencing. When you do manage to reach the reception team, they are helpful and considerate,..

I felt well supported during my late husband's illness. I particularly appreciated the thoughtful phone call and condolence card that were sent to me.

I don't attend my GP frequently, but I recently scheduled appointments for routine health screenings and a chronic condition review. Unfortunately, both appointments were cancelled on multiple..

I will not be using this booking system again. I'm unsure who this system is designed to benefit, as it certainly doesn't seem to work in the patient's favour. I was unable to secure an appointment..

Extremely frustrating experience with appointment availability. Promised callbacks do not materialise, and the practice seems to create unnecessary barriers to accessing care. Overall, there is a..

A family member was repeatedly given the same diagnosis over a period of more than two years at this practice. Subsequent investigation revealed a different and more serious condition was..

The appointment booking process is disorganised and difficult to navigate. Those with full-time employment may find it challenging to secure a routine appointment. Contacting the practice by..

The prescription service arrangement represents a concerning operational decision. It appears the administrative team are stretched thin due to workload pressures. Management has established a..

Attended an appointment this afternoon for a post-operative procedure removal following surgery. The healthcare professional was exceptionally quick and efficient, putting me at ease throughout the..

I've had only positive experiences at this practice. The clinical staff are fantastic and consistently take patient concerns seriously, delivering effective outcomes. They demonstrate genuine..

Called today to arrange an appointment for my daughter and was informed that advance booking would be required for her to be seen. I'm unclear on the reasoning behind this policy. If I book ahead..

The appointment scheduling system proved to be disappointing.

I've been dealing with a respiratory condition for quite some time and find myself struggling regularly with my breathing. During my recent visit, I spoke with a healthcare professional rather than..

Wonderful practice with a genuinely welcoming team. Definitely an improvement compared to my previous healthcare provider!

Excellent healthcare professionals!!!!

Disappointing experience at this practice. It is difficult to reach the surgery by telephone, and when contact is made, the staff interaction lacks warmth and attentiveness. There appears to be a..

I have experienced difficulties with prescription management on multiple occasions over the years, including instances where prescriptions appeared to contain errors resulting in unexpected charges..

We have found our experience at this practice to be quite challenging. Getting through by telephone and arranging repeat medications has proven difficult. The reception team appears to be under..