Station View Medical Centre

The clinical staff are excellent, however the lengthy wait times when calling to book appointments are quite frustrating. After attempting to reach the practice several times without success, I..

I would advise against using this practice. The management and organisation at this medical centre appears to be significantly lacking. I have experienced numerous issues during my time as a..

The team consistently demonstrates a helpful and compassionate approach. A serious health condition was identified following a referral for urgent assessment. Another clinician arranged an urgent..

The medical staff were pleasant, though the premises have an awkward layout with challenging access on the sloped terrain.

Management personnel without clinical background who provided guidance that conflicted with the clinical advice given - sympathetic to the wider team in this situation. Became involved in family..

I previously left feedback regarding an extended wait time while on hold, though I later realised the practice was actually closed on that particular day. I apologise for that earlier comment, but I..

I experienced poor service and felt that time was being wasted, so I requested to lodge a complaint. I was given an email address to use for this purpose. However, when I sent my complaint to that..

Excellent medical professionals

I experienced lengthy wait times when calling on separate occasions, with one call lasting nearly an hour and another around half an hour, after which the line disconnected. I subsequently visited..

Having to wait in line just to be instructed to ring at 8am is frustrating. It's impossible to arrange appointments ahead of time, difficult to secure same-day slots, and the practice seems largely..

Experienced significant wait times when attempting to reach the practice by telephone. Remained in the call queue for an extended period without apparent progress. Noticed similar feedback from..

Attempting to schedule an appointment through the standard booking system is remarkably time-consuming and inefficient.

The staff were welcoming and approachable. However, there could be more parking availability at the practice.

It is difficult to access medical appointments due to barriers at the reception stage.

Outstanding medical facility. Demonstrates professionalism, empathy and approachability.

I arrived at the expected opening time this morning and found the surgery was not yet open. This ongoing issue with accessibility has been frustrating, which is why I have decided to switch to..

Absolutely frustrating 😡 I started calling at 11.40 and was number 16 in the queue. By 12.20 I was number one in the queue, yet at 12.30 I was still number one in the queue. After half past 12 and..

The staff provided pleasant and supportive assistance throughout my visit.

I spent considerable time on the phone on two separate occasions today, only to be disconnected after reaching near the front of the queue. This has occurred previously, and the explanation provided..

Spent over three hours attempting to reach the practice by phone to request an urgent medication supply, with no success. Eventually made the journey to the surgery in person only to discover it was..