Martock Surgery

If I could award fewer stars, I absolutely would. The personnel are incredibly discourteous and clearly don't even bother to read correspondence before responding. This medical practice in South..

I've been completely blocked from accessing a general practitioner or obtaining a medication assessment for an extended period, even though I'm long past due. ANIMA IS Enima because it's absolutely..

Spending nearly three-quarters of an hour on hold every day, struggling to schedule a basic appointment after repeated instances of the clinic failing to follow up with a confirmed time, occasionally..

Dealing with Symphony has been another frustrating experience. They canceled my shower installation just two hours prior to the scheduled time. I'm baffled how this company manages to maintain a..

On 23/09/2024, I attempted to schedule a doctor's appointment, explaining to the receptionist that a phone consultation would be inadequate. I called back on the same date due to my toes turning..

The team here truly goes above and beyond to assist patients. After transferring from another medical practice, I'm completely satisfied with my decision. They should continue their excellent..

Referred to the GP Urgent assessment service by Buttercross, I was thoroughly impressed by their exceptional care. The staff were incredibly compassionate, empathetic, and comforting - exactly the..

Excellent customer care with a reasonably quick scheduling process

It's baffling that I continue to receive communications about my ethnic background, yet I'm unable to establish contact with anyone through the Ask Your GP service.

If I could rate this lower than the minimum, I absolutely would. What's the deal with how painfully slow even the simplest medical care is here? I understand the National Health Service faces..

Consistently seen without delay. The medical professionals and support staff maintain a consistently courteous, welcoming, and supportive demeanor.

It appears that only long-time residents can receive any assistance in this place; we've been seeking medical help but encountered constant frustration and dead ends, forcing us to seek alternative..

Exceptionally courteous medical professionals and personnel throughout my visit

Three weeks after my initial complaint, I received a compassionate call from a healthcare professional who genuinely apologized for the previous communication delay. They checked on my well-being and..

Attentive, courteous, and empathetic Consistently address my questions and provide assistance within the promised timeframe, considering their patient load. The level of care and guidance they offer..

Getting appointments was a challenge.

This establishment deserves absolute zero rating - it's a complete disaster. I'm utterly relieved I no longer patronize this place, and my heart goes out to those who are still compelled to endure..

I'm struggling to obtain a mandatory mental health evaluation for my mother from her GP, as required by the Probate office. Martock surgery has been uncooperative, taking an excessive 10 days to..

25.8.23 Advised to visit Chard Minor Injuries Unit, so we made the journey.... only to discover it's shuttered on Fridays, resulting in a pointless 32-mile round trip. Later today, informed about a..

Absolutely appalling customer service! Completely unhelpful and dismissive, with zero willingness to assist. When I tried to follow up about a missed call, they essentially told me not to expect a..