Parkside Family Practice

Received an immediate in-person consultation on the very day I phoned, with exceptional, welcoming assistance from the front desk staff. Much appreciated.

The most discourteous front desk staff I've ever dealt with... You follow their instruction to call at the designated time, and they offer zero assistance, simply redirecting you to dial 111 because..

Previously a top-notch general practitioner's office. Now completely ineffective. Rude staff with poor attitude. Arrived punctually for scheduled visit, yet still left without seeing the..

Spent an entire hour attempting to connect with customer service, and their phone lines remain completely unresponsive.

Your call is practically guaranteed to be dropped after cooling your heels for three-quarters of an hour. Every inefficiency is conveniently masked by the COVID excuse. We can freely visit..

They unexpectedly dropped me from their patient roster after misplacing my documentation. I only discovered this after initiating contact via email, and then was required to resubmit proof of my..

I recently had a frustrating experience when my partner tried to schedule a medical consultation. After enduring a lengthy 30-minute wait on hold, he was met with an unhelpful and dismissive..

The phone lines are perpetually congested, making it impossible to get through. I attempted to call at 7:59 PM, and there's absolutely no hold queue in place. An automated message abruptly announces..

I'm breaking my silence to caution others about Steve Hazard, a paramedic whose unprofessional conduct left me deeply disturbed. He failed to even offer a basic introduction and proceeded to..

Scheduling a visit to this place is an absolute nightmare! They desperately need to improve their staff and replace the discourteous front desk employee, Karen, who clearly lacks the necessary..

For the past week, I've been attempting to schedule a doctor's appointment through daily phone calls and two in-person visits, but to no avail. Each receptionist I've encountered either dismisses my..

The most unpleasant individual I've encountered is this woman who comes across as incredibly haughty. She's seeking a communication course to learn how to interact with others, and this isn't her..

The waiting room has undergone a recent makeover, now with improved accessibility, including restroom facilities. Ample parking is available. The staff are incredibly supportive. I was delighted to..

It's simple to critique an overwhelmed service that faces constant pressure and is arguably subjected to disrespectful treatment from diverse individuals. Throughout the past four years, my personal..

In absolute truth, the problem lies with the receptionists. I was dealing with a critical medical condition requiring immediate attention, but the receptionist insisted she wasn't "medically..

Had a pleasant interaction with the front desk staff member, Rihanna. She addressed my query promptly and professionally. Appreciate the excellent service.

Unhelpful and discourteous front desk staff made my entire check-in experience unpleasant. The person greeting guests seemed disinterested and irritable, creating an immediately negative first..

The receptionist absolutely deserves to be terminated. Her demeanor is harsh and intolerant. Her interactions with patients are completely unacceptable. If she has no interest in addressing patient..

Terrible employees who are not only useless but also incredibly condescending. Avoid this place at all costs.

It's incredibly frustrating to get through! The service is unbelievably poor. I understand we're dealing with a pandemic, but this is completely unacceptable. People still suffer from other medical..