St John's Medical Practice

I've been a patient at this practice for just over 2 years. Despite living with multiple, complex disabilities, I've never managed to see a GP. In this time, I've had two extremely difficult..

Their scheduling process is perfect for those without jobs, but for working individuals, it's a total headache. Trying to call at 8:00 am only results in a constant busy signal, and 45 minutes..

What was once a reasonably good medical practice has now devolved into an organization that seemingly takes deliberate steps to create unnecessary obstacles and frustration.

Scheduled a consultation right after the holiday without any hassle. Although my original physician was delayed, I was redirected to Dr. Bashir, who turned out to be exceptional.

Alarmingly substandard service. Getting a face-to-face doctor's appointment is practically unattainable, and securing a telephone consultation is equally challenging. Their email responsiveness is..

I arrived at the medical practice feeling extremely anxious and sought assistance. Unfortunately, I encountered zero compassion or genuine concern. What was the point of even being there? I had..

Got a seamless appointment for blood work after a transfusion. Everyone at the clinic was incredibly helpful and accommodating. Much appreciated.

This place is an absolute nightmare. I'd sooner choose death than endure their abysmal customer treatment. The service here is unquestionably the most horrendous I've ever encountered.

Arrived at the scheduled appointment without any significant waiting, which is atypical for me.

Phone connection constantly tied up, and that pretty much sums up my entire experience.

A complete disaster of a medical practice masquerading as a doctor's surgery! Repeatedly palmed off with nurse practitioner consultations despite explicitly requesting a doctor's appointment as..

When you consult the right medical professional, things can go smoothly and you'll be directed appropriately. However, sometimes the system can be frustrating. The staff's lack of understanding..

The primary issue lies in scheduling appointments and the reception team's demeanor. Their dismissive responses, such as "that's just how it works" and suggesting to wait until after hours to call..

I want to express my heartfelt gratitude to Myra Evans, an exceptional health visitor who has been instrumental in supporting our children's early development. Her dedication and expertise have..

Registering took an extended period due to my missing NHS number, and now their phone line remains consistently unavailable outside of practical appointment hours. As someone with prior experience..

I've been coming to this medical practice for an extended period, and I can't emphasize enough how exceptional they are. Whenever I need an appointment, I'm guaranteed a slot on the same day when I..

Watch out if you're seeking an appointment and choose to park. Some staff members seem eager to issue penalties, even when the parking lot is barely occupied.

Not impressed, this falls short of expectations.

Fantastic service from the staff, who were incredibly supportive and responsive during our phone interactions. Scheduling an appointment was a breeze, and the self-check-in process was seamless...

Completely useless visit. No medical professional present and zero available parking area. Total disappointment.