Grove Medical Centre
V“
Vicki “. 2 years ago • From Google
Great
The medical staff are welcoming and approachable. The reception area is spacious, with a clear separation between the surgical and pharmacy sections. I estimate they have around 22-23 consultation rooms, accessible via stairs or elevator, with disabled facilities on both floors. They offer convenient text appointment reminders upon request - essentially sending a message when you book a slot. Their website provides comprehensive information about available services and staff, which goes beyond just doctors and nurses. In my four years here, I've only consulted one physician, typically handling matters through phone calls. Due to moving during the last lockdown, I didn't undergo a complete initial patient assessment, though I understand they normally conduct these for new patients. The surgery's location is incredibly convenient, situated at the end of Beatrice Road near what I call "The Grove roundabout", just a short five-minute journey from the town centre. For my blood tests, I use my mobility scooter without issue. The corridors and reception are easily navigable, though I'm careful navigating around staff emerging from rooms! The accessibility is excellent, making healthcare visits straightforward and stress-free.
Vera A.