The High Street Practice

Switched healthcare providers, and it's been a game-changer. Not a single negative encounter so far. The front desk staff are courteous, and the physicians, particularly Dr. Nagi and Dr. Dhanani,..

Booking a consultation is swift, particularly when addressing urgent matters for my infant - they accommodate same-day scheduling. The front desk staff are generally pleasant and welcoming. Their..

I would like to express my sincere appreciation for the receptionist at the practice. They are incredibly professional, precise, and consistently reliable, qualities that are increasingly rare. It..

I have been a patient for eight years and have had no complaints whatsoever. The healthcare services in the capital can be quite poor, but on this occasion I have been fortunate with my experience.

These medical professionals refuse to schedule a consultation unless it's an urgent situation, which I find completely illogical. If a patient is unwell and requires medical attention, they should..

The front desk staff display a shocking absence of compassion and professionalism, treating patients with complete disregard. They desperately need training in customer service and telephone..

Unhelpful front desk staff with a condescending attitude

The customer service is terrible. When I attempted to schedule an appointment, the representative abruptly hung up on me mid-conversation, making it impossible to comprehend what was being..

Attempting to communicate rationally with the front desk staff proves to be a futile endeavor.

Extremely disappointing customer service. The front desk personnel display an unacceptable attitude and lack of professionalism.

I would strongly advise against using this practice. Despite being a long-term patient, my experience has significantly deteriorated over the recent years. There are serious concerns about how..

Dr Nagi Throughout my later life, I've encountered numerous healthcare providers. My mother, who served as a midwife during wartime, became an exceptional medical expert with such remarkable..

I appreciated the support from the receptionist who patiently assisted me with accessing a digital health platform. They demonstrated considerable patience and kindness while helping someone who was..

I was stuck waiting at the top of the queue for a full 20 minutes. When the receptionist ultimately picked up, they didn't even offer an apology for the lengthy wait. The only reason my call was..

The reception staff could benefit from improved communication skills and courtesy. The practice itself appears disorganised in places. However, the clinical team deserves recognition for providing..

The reception staff at this medical facility are incredibly unsympathetic and cold. While I understand their job involves handling challenging interactions, they demonstrate absolutely no..

S. is completely unsuitable for her role as a receptionist. Her attitude is consistently unpleasant and she seems to have a perpetual issue with everyone. When I phoned the GP to schedule an..

Demonstrated a professional and compassionate approach throughout the appointment.

Will this GP actually start operating at a reasonable time anytime soon?

Unhelpful staff and disappointing service experience.