Newton Place Surgery

My appointment was with Simon Beckett and I could not be happier with the care I received. Simon was friendly, kind and patient and immediately put me at ease. He spent a great deal of time ensuring..

I'm constantly unable to connect via telephone. I've dispatched two emails in the past weeks, but they refuse to share details, claiming I'm not currently a patient. I've been associated with their..

SCHEDULING AN APPOINTMENT IS A NIGHTMARE! Call their office, and they'll redirect you to their website. Try booking online, and they'll suggest calling instead. Attempt an e-consultation, and..

Absolutely worthless!!! They show zero effort to assist. There's always some excuse to make you feel bewildered and guilty for seeking medical consultation. The receptionists bombard you with an..

Extremely competent and polished in their approach

The receptionist with her short grey hair and hostile demeanor had zero justification for her abrasive and confrontational approach towards me today. If a minor misunderstanding about NHS App..

Absolute garbage. Impossible to schedule a consultation at a convenient time. Phone calls consistently go unanswered. Their voicemail indicates they're closed, even during their supposed operating..

It's frustrating that I'm unable to continue seeing the same mental health professional who has been treating me since 2014. She consistently returns to provide care, but how can I maintain our..

Completely overwhelmed and inefficient. Their call management system is a nightmare, leading you through a maze of unresponsive choices. Getting a simple repeat prescription feels like an impossible..

Truly a futile experience attempting to contact them, spending a frustrating 25 minutes on hold despite being first in line. The medical practice is an utter disorganized mess, and to make matters..

I received exceptional care today. As someone who rarely visits medical professionals, I called to schedule an appointment and was initially informed they were completely full. However, after..

Prompt communication, courteous, and supportive staff.

Solid training experience offering comprehensive service options

Every team member is welcoming, easy to talk to, and genuinely pays attention to my concerns - a stark contrast to my previous healthcare provider's approach.

Up until now, my encounters with this service had been satisfactory or unremarkable. I had specifically cleared my morning schedule—at a newly commenced job, no less—to undergo a blood test for a..

Abysmal reception staff performance on nearly every occasion. The E Consult system is completely ineffective, routinely redirecting patients to 111 for even the most minor health concerns.

I was provided a phone consultation on July 17th, 2020, and after our discussion, I was advised to visit the medical facility. I was promptly seen within sixty minutes and received outstanding care..

Welcoming and personable employees

This medical practice in Kent is absolutely abysmal. They routinely shuffle patients off to the cottage hospital without hesitation, and despite scheduling telephone consultations, they..

Scheduling an appointment here is incredibly challenging - despite my urgent medical needs, I was initially informed of a 3-4 week waiting period. The e-consult option proved marginally better, with..