Sorrel Bank Medical Practice

A satisfactory medical practice.

The waiting period for the scan appointment was considerably longer than anticipated. It is unreasonable to ask patients to arrive in a particular physical condition and then experience such a..

I've been attending this practice since childhood, and when my own child was born, it seemed like the natural choice to register them here as well. Unfortunately, the standard of care has declined..

I'm giving 5 stars ⭐️ NOT to the surgery itself as it has MANY issues but to a clinician I have seen a couple of times now and have found to be very professional, polite, and traditional in..

I had an imaging appointment scheduled for a Sunday morning at a consulting facility located behind a medical practice. I adhered to all the preparatory requirements meticulously. I woke early to..

Exceptional team members who consistently make an effort to provide comprehensive assistance. There is nothing unfavourable to mention about this medical practice – truly outstanding!

The clinician was excellent, listened carefully to my daughter's concerns and began treatment in a very friendly and pleasant manner.

The team members are very welcoming and approachable. It would be helpful if card payment facilities were available, as I had to make an unexpected trip home to collect cash.

I would not recommend this practice. The staff were unhelpful and discourteous during my visit. The overall experience was disappointing.

I have only attended for a CT scan appointment. The facility was clean and the staff members were friendly and welcoming. Regarding the patient facilities.

Attended for an ultrasound scan and found the staff member observing the procedure to be very pleasant. Arrived at the scheduled time with minimal wait. The appointment was efficient and..

A specialist sent correspondence through both email and postal mail with a date from mid-July. After multiple follow-ups, we eventually received the information we were seeking. The overall..

Extremely well-informed and competent. X

I had an excellent experience with the locum clinician I saw recently. They took the time to really listen to my concerns, didn't rush the appointment, and made me feel genuinely heard and..

I have consistently had a positive experience throughout my time as a patient. The entire team has provided excellent service and demonstrated genuine care. I am very grateful for the support I have..

Disappointing experience. The staff came across as dismissive and unhelpful. The clinical team seemed unwilling to engage with my concerns in a respectful manner.

Excellent facility with a helpful approach and friendly team members.

I can genuinely say that the practice makes a real effort. I have consistently received good service. The reception team works hard to help patients.

I was registered with this practice for over a year. While I had no issues with the clinician I consulted, I found the reception staff challenging to deal with. Two receptionists in particular..

The staff demonstrated considerable patience and courtesy throughout my visit.