Mowbray House Surgery

The team members were welcoming and the premises were immaculately maintained.

A handful of capable clinicians and administrative personnel, alongside some less effective ones. The majority fall somewhere in between. A fairly typical reflection of the broader healthcare system.

The quality of care from the doctors at this practice varies considerably. One particular clinician provides excellent support and care. The nursing team and administrative staff consistently..

Excellent team members who were very supportive, quick to assist, and approachable throughout my visit.

I had to leave after waiting nearly an hour, as there were still patients ahead of me in the queue. I noticed that other individuals seemed to be seen and discharged much more quickly. This..

Exceptional care provided at this practice. The healthcare professional demonstrated a genuine commitment to patient wellbeing and made a meaningful positive impact on my experience.

I've attended the practice on several occasions, and on each visit I've been seen by someone who demonstrated considerable expertise and professionalism. During my most recent appointment, the..

Efficient and competent care provided

I have been attending for routine health assessments over an extended period. I found myself feeling anxious as I was not seen by my usual healthcare assistant and was instead seen by a different..

The scheduled appointment times frequently run significantly behind, with delays of around 40 minutes being common.

I'm extremely frustrated with this practice. I'm running low on medication and called yesterday requesting to speak with a clinician about adjusting my prescription, as my current supply doesn't..

Having been attending this practice for over two decades, I have consistently found the clinical care provided to be of a high standard. The pharmacy department, despite experiencing changes in..

I have consistently had positive experiences at this practice. The team members are always accommodating and supportive, and I find it relatively straightforward to secure appointment slots compared..

Excellent nursing staff and practitioners. Consistently demonstrated friendliness and professionalism.

Having relocated to the area after using two other local authority NHS services, I am very pleased with this practice. I found it straightforward to obtain an appointment, and my referral to the..

Appointments are typically available without significant delays, and the waiting area experience is usually brief. The team consistently demonstrates courtesy and warmth in their interactions. While..

The practice staff consistently demonstrated a welcoming and supportive approach, particularly when accommodating urgent appointment requests.

Well-run practice that maintains a strong collaborative partnership with the pharmacy located on-site.

The pharmacy and reception staff are courteous, professional and accommodating. However, if you are experiencing health concerns, you may want to consider alternative providers. There appears to be..

Healthcare appointments at this practice can be inconsistent in terms of timing. Consultations with clinical staff tend to run behind schedule more frequently than appointments with nursing staff.