KB

Kate B. 2 years ago • From Google

Rating

Excellent

Friendly staff but frustrating appointment system

Excellent medical practice overall. I aim to maintain continuity by seeing the same general practitioner, and the administrative team consistently demonstrates helpfulness when scheduling appointments. I've never felt dismissed or overlooked at this clinic. The sole area needing improvement is the current appointment booking system, which requires repeatedly dialing the phone at 8am on the day you need care - an incredibly frustrating process. Previously, having an open morning surgery where patients could directly walk in for urgent face-to-face consultations was a much more convenient approach.

Other reviews for Trinity Medical Centre