West Park Surgery

Hi I've been registered with this surgery for a few months, and the service has been mediocre at best. Last week, I had a terrible experience when requesting my sick note and prescription refill. I..

Making an appointment now requires using an app, which is incredibly annoying. If you're not tech-savvy, the whole process becomes immensely frustrating. The app system is completely unhelpful, with..

Completely appalling experience with the front desk staff for the past three weeks while attempting to schedule an appointment. They consistently communicate in a condescending manner, treating..

I've been a patient at this medical practice for twelve months, and I consistently find scheduling with my preferred doctor to be hassle-free. The facility also maintains an impressively tidy and..

Total disappointment visiting this place. Interacting with them was a nightmare, especially the arrogant woman in charge who acts like she's superior and completely dismissive. Her condescending..

Steer clear of this medical practice I've been attempting to schedule a consultation for my child since 2020, with no success!

The front desk staff display a consistently unwelcoming and discourteous attitude.

I'm taken aback by the critical remarks about the reception team. In my view, they handle an incredibly challenging and demanding role with remarkable skill. Today, while completing a form, I sought..

I called the medical practice midweek using their answering service for a prescription, but when I went to the pharmacy today, no script was available. The pharmacist helpfully phoned the surgery,..

I guess they're alright, but not particularly useful in my experience. When I called to talk about my prescription, it felt like they were completely disinterested. Just do the job you're getting..

I've been a patient at this medical practice for about half a year now. The front desk team is absolutely wonderful - they consistently demonstrate helpfulness and warmth, which is exactly what you..

I encountered one physician who comes across as incredibly insensitive, completely dismissing a patient's anxiety by suggesting the symptoms are merely psychological! I've been returning to this..

These medical professionals are utterly incompetent, displaying a complete lack of medical knowledge or competence. Their practice is so abysmal that it defies belief. Anyone genuinely concerned..

The front desk staff at this medical practice are absolutely terrible—the most unprofessional receptionist I've encountered. Their attitude is completely unacceptable, and the office clearly needs..

I went to West Park Surgery to register my infant, as instructed during a prior telephone conversation. Regrettably, the receptionist's demeanor was notably unfriendly and discourteous. The..

I find the female staff at the front desk to be exceptional - they're consistently polite, approachable, and eager to assist. Although I've consulted with multiple physicians, the doctor I'm most..

The surgical practice's service is utterly unacceptable. I arrived for my 9:50 appointment, yet by 11:20 am I was still waiting to be seen. I confronted Mrs Harper, the practice manager, and filed a..

Shocked by the receptionist staff's lack of professionalism and even more astonished that they continue to be employed despite their poor attitude.

Terrible demeanor. Complete absence of compassion and understanding! Showed utter disrespect towards individuals struggling with mental health challenges. Failed to fulfill their professional..

Incredibly supportive personnel, immaculate medical facility, and crucially, they demonstrate exceptional skill in distinguishing genuine medical urgencies from unnecessary theatrics. Appointment..