The Coatham Road Surgery

The team demonstrated a welcoming and supportive approach throughout my visit.

Poor experience at this practice. Would not recommend registering here. Difficulty obtaining appointments and staff interactions were unhelpful and dismissive towards patients.

I have repeatedly been informed that appointments are unavailable and that there are no clinicians present at the practice, assuming I can even reach someone by telephone initially, despite calling..

Some of the clinical staff are absolutely wonderful, friendly and genuinely care about your wellbeing. One particular healthcare professional was amazing and provided reassurance during my visit,..

My wife experienced prolonged lower abdominal discomfort and attended an appointment where a blood sample was taken. The results showed nothing of concern. However, she was not informed about what..

Dissatisfied with the lengthy waiting period required to secure an appointment at this practice.

The practice has not maintained the same standard following its relocation from the previous location, with many of the original medical staff having departed. I have not been impressed with the..

I have been attempting to secure an appointment for several weeks due to personal health concerns, but have experienced repeated promises of contact that have not materialised. This ongoing..

This facility should be shut down and likely will be soon by the regulator. How it remains operational is bewildering. There has been no improvement and nobody appears to care, with constant excuses..

I have been a patient at this practice for nearly three decades. The staff have consistently been straightforward and truthful in their dealings with me. Given the various health concerns I have..

It was quite difficult to obtain an appointment at this practice.

I previously visited with a couple of practitioners who didn't seem to pay much attention to what I was saying and left me feeling quite dismissed. Today I saw a different practitioner and it was..

The reception staff seem to overstep their role, and it is difficult to access actual clinical consultations. Booking appointments proves challenging, and when calling, the response is typically..

The reception staff were disrespectful and handled my visit inappropriately, speaking loudly in a manner that felt invasive to my privacy. I felt judged and uncomfortable during my interaction with..

This practice has not met my expectations. The front desk staff have been dismissive, and the clinicians, when appointments are eventually secured, seem rushed and inattentive to concerns. The..

Staff at the reception desk lack the medical background needed to make decisions about which appointments should be scheduled.

I have been considering leaving this surgery for quite some time, as I have significant concerns about its operations. Appointment slots seem to fill extremely quickly. When issues arise and initial..

It is difficult to secure an appointment despite calling early in the morning and waiting for someone to pick up the phone. When visiting the practice in person, the waiting area often appears..

I have been a patient at this practice for approximately 18 years. In the past, I had no difficulty obtaining appointments with a GP, however the situation has deteriorated significantly. When I..

My elderly relative is unable to reach the practice to arrange an appointment, and by the time they manage to connect with someone, there are no available slots. They lack online access and cannot..