St Bede Medical Centre
Noreen C. one year ago • From Google
Excellent
Friendly staff but home visits only for housebound patients
The reception team and clinical staff are pleasant and competent, however home visits are not routinely offered unless a patient is completely unable to leave their residence. This creates difficulties for those with significant mobility limitations who must arrange and pay for transport to attend appointments and access nearby services. For patients without state support, not in receipt of benefits, and without assistance from health services while unemployed or in a relationship, these costs accumulate quickly. Travel expenses of £6 each way combined with prescription charges of £9.65 per item result in substantial out-of-pocket expenses totalling around £22 per visit. The practice operates a policy of no blood test, no prescription, which can be problematic. It would be beneficial if all clinicians reviewed patient medical histories more thoroughly, as prescribing errors linked to existing health conditions can lead to additional costs and complications for patients. Following submission of concerns to the practice management over several years and repeated requests to reception staff, a home visit was eventually arranged, which was much appreciated and provided a positive experience.
This practice has been my preferred choice since relocating to the area several years ago. The team has consistently been supportive and accommodating, readily offering appointments when I have..
St Bede Medical Centre
Dorothy M.
I recently visited the practice for a routine vaccination appointment. The process was clearly well-organised and ran smoothly. I was seen very quickly. The reception team were warm and genuinely..
St Bede Medical Centre
claire T.
I have been a patient at this practice for many years and would not consider going elsewhere. The team members are consistently helpful and the clinicians demonstrate genuine understanding of..
St Bede Medical Centre
Reggie R.
I cannot thank the staff enough. Moving myself, my family member, and our child with additional needs to this practice was the best decision we could have made. They have provided us with far better..
St Bede Medical Centre
adrian f.
I used to feel this was an excellent practice, but I believe the standard has declined significantly. Finding available appointments is challenging, with waiting times extending to two weeks. I was..
St Bede Medical Centre
Helen M.
My child required assistance and received it, thank you.
St Bede Medical Centre
Derek B.
An excellent facility for receiving medical care and healthcare services.
St Bede Medical Centre
Iraa W.
Excellent healthcare provider with a supportive team
St Bede Medical Centre
Lisa W.
A huge thank you to the team member who processed my prescription request the same day and helped me get back on track (I had neglected to reorder my medication in time!). It was wonderful to..
St Bede Medical Centre
John B.
My mother is a patient at this practice but needed to cancel an appointment. When I called to arrange the cancellation, I spent an hour on the phone without managing to speak to anyone. I found this..
St Bede Medical Centre
ND I.
The practice maintains a pleasant and hygienic setting.
St Bede Medical Centre
Noreen C.
The reception team and clinical staff are pleasant and competent, however home visits are not routinely offered unless a patient is completely unable to leave their residence. This creates..
St Bede Medical Centre
Amanda O.
I cannot recommend this surgery highly enough. The clinician I saw in particular has been very supportive and investigated my symptoms thoroughly. Hopefully now on the right track with my treatment...
St Bede Medical Centre
Geomon G.
There was a wait for the service, however the practice is delivering good care.
St Bede Medical Centre
Tony W.
Outstanding experience across the board
St Bede Medical Centre
Missus g.
The standard of care at this practice has been disappointing. I felt unheard during my visits, and there have been significant issues with my medical records. Multiple incorrect entries have been..
St Bede Medical Centre
Joseph P.
Extended waiting periods on the telephone despite being first in the queue is quite frustrating.
St Bede Medical Centre
Peter J.
I would rate this experience much lower if possible. The reception staff did not meet professional standards. I requested to speak with the practice manager but was reluctant to disclose the reason...
St Bede Medical Centre
Ripped A.
I waited approximately twenty minutes for my call to be answered. When I requested multiple repeat prescriptions, only half of what I asked for was processed. I found this experience frustrating.
St Bede Medical Centre
joanna c.
I have been waiting on hold for an extended period while trying to arrange a repeat prescription. My position in the queue has remained unchanged for a considerable amount of time, suggesting the..
St Bede Medical Centre
William M.