SG

Silvia G. 8 years ago • From Google

Rating

Excellent

Friendly staff, but one doctor needs serious attitude adjustment

The staff here are incredibly welcoming and Dr. Mehmood is exceptional, but the female doctor working on Mondays left much to be desired. I had scheduled an appointment with her to discuss some concerns, and just three days prior, on Friday evening, I was involved in a severe car accident. When I brought this up to her, she coldly suggested I should have booked a separate appointment for that issue. How could I possibly do that when the accident occurred Friday night? Her lack of empathy was astounding, and I'm genuinely questioning her suitability as a medical professional. Doctors should fundamentally be compassionate and patient-focused. What made her response even more frustrating was that the waiting room was completely empty that day. Ultimately, she did see me, but her response left me utterly bewildered and disappointed.

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