Carmel Medical Practice

I am surprised by the negative feedback this practice receives, as I have been satisfied with the support and care I get from them. I would suggest that on occasion, the initial interaction between..

I would have given a lower rating if possible. I was thoroughly dissatisfied with my experience across all staff members, from reception through to clinical staff, as I felt the service fell short..

We recently registered with this practice and have been very pleased with the service provided by both the reception team and the clinical staff. We appreciated receiving appointment reminders. The..

I have consistently received excellent service from all members of staff at this practice, including the reception team, healthcare support staff, nursing team, and clinicians. During my recent..

Following a minor procedure, I was advised by the hospital to have my wound dressing changed every 1-2 days to reduce infection risk. The practice was unable to offer any available appointments for..

My daughter attended her scheduled appointment only to discover that the necessary equipment was not functioning. This was disappointing 😕

I can't fault this surgery. The clinician here is lovely and has always been able to sort my problems out.

I understand there are challenging circumstances at present, but I found it frustrating to be asked by reception staff to take photographs of my symptoms and submit them via email rather than being..

The reception team provided a swift and efficient service. I appreciated the care taken by the clinician to help me feel reassured and confident in their hands.

An absolute lifesaver compared to what I was used to previously. The reception staff are incredibly helpful and courteous!

Unsatisfactory experience overall. I am in the process of leaving this practice. The standard of correspondence is very poor, with delayed responses to my enquiries requiring multiple follow-ups..

A satisfactory medical practice that benefits from having a pharmacy located at the same location.

I attended an appointment regarding joint discomfort in my lower limbs. The clinician became visibly upset and spoke in a raised voice, suggesting that there were more serious health conditions..

I have to say I'm puzzled by the negative feedback I've seen here. This practice has consistently been available when I've needed them and has provided valuable support on several important occasions.

I am genuinely very pleased with the compassion, warmth and professionalism demonstrated by the team at this medical practice. The organisation throughout the facility is excellent. Moving from..

It has been difficult to secure appointments through the standard booking process. Despite arranging visits ahead of time, several have been cancelled with minimal notice. I was advised to arrive..

The team here was welcoming and approachable.

I have experienced ongoing difficulties with this practice that seem to recur with each visit. Communication issues include unresponded emails and lengthy telephone waiting times. I have been given..

I have been a patient at this practice for over a decade. The service has been excellent, with appointments readily available when needed and the team consistently providing good care. I would..

Recently joined this practice and have consistently received outstanding service from the entire team. The staff have been thoughtful and supportive throughout my visits. My concerns were addressed..