Carmel Medical Practice

I have been a patient at this practice for over a decade. The service has been excellent, with appointments readily available when needed and the team consistently providing good care. I would..

The team here was welcoming and approachable.

I appreciate the excellent care provided during my recent visit to the practice.

I understand there are challenging circumstances at present, but I found it frustrating to be asked by reception staff to take photographs of my symptoms and submit them via email rather than being..

I can't fault this surgery. The clinician here is lovely and has always been able to sort my problems out.

The reception team provided a swift and efficient service. I appreciated the care taken by the clinician to help me feel reassured and confident in their hands.

I've always had a wonderful experience here, with such a warm and welcoming atmosphere. The clinician I see is genuinely lovely, takes time to listen carefully, communicates in a friendly and..

I had an appointment with a clinician who was excellent, kind and friendly. The nursing staff were also pleasant and approachable. I was satisfied with the reception team as well.

A satisfactory medical practice that benefits from having a pharmacy located at the same location.

Accessing appointments at this surgery proves remarkably challenging. The practice operates using a non-geographic number that incurs significant charges when calling from a mobile phone, and these..

We recently registered with this practice and have been very pleased with the service provided by both the reception team and the clinical staff. We appreciated receiving appointment reminders. The..

One member of staff provided excellent care and deserves recognition, however the remainder of the team fell short of expectations. There were concerns about medication management, including..

Excellent service with a highly professional team.

I have nothing but positive things to say about this practice. The clinical staff are consistently professional, compassionate and efficient. When visiting for appointments, I have never felt rushed..

I have been a patient at this practice for many years, and my family has been registered there for even longer. Throughout my time as a patient, I have consistently had positive experiences and..

Experienced a lengthy wait when attempting to book an appointment by telephone, without receiving any indication of the expected duration or my position in the queue.

I would not recommend this practice. When I relocated, I arrived with established mental health support in place, but this practice declined to continue my medication. I experienced significant..

I have experienced ongoing difficulties with this practice that seem to recur with each visit. Communication issues include unresponded emails and lengthy telephone waiting times. I have been given..

This is the best surgery I have ever attended. I have never had difficulty booking an appointment and the clinical staff are all wonderful. A special mention to the receptionist who consistently..

I have consistently found the team to be supportive and accommodating, and whenever I have required an appointment for a young family member, it has been arranged promptly on the same day.