VP

Vicky P. 2 years ago • From Google

Rating

Bad

Friendly staff but phone-only booking system frustrating

The practice does not provide online patient access to medical records, requiring telephone contact for all inquiries. Certain medications are not stocked on-site and must be obtained through prescription collection elsewhere. Despite raising various health concerns on multiple occasions, I have been unable to arrange in-person consultations with clinical staff and would value the opportunity to meet face-to-face at least once to establish a direct relationship about my care. General practitioner appointments cannot be booked ahead of time, whereas nursing appointments require advance booking. I would recommend considering alternative providers, as the experience has been frustrating. The reception team have consistently demonstrated friendliness and helpfulness throughout.

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