Chelmer Medical Partnership (Tennyson House Surgery)

Awful front desk staff and physicians. Unprofessional and condescending

The personnel here are incredibly welcoming and warm. I'd absolutely endorse this medical facility to anyone seeking quality care.

I've been receiving care at this medical practice for an extended period. The healthcare professionals are top-notch and highly competent. Unfortunately, they've eliminated the online appointment..

Absolutely dreadful. Completely unreachable via telephone. Management needs to start paying attention to their patients' concerns!!

Securing an appointment is a nightmare. Expect a minimum 30-minute wait just to connect with a representative, assuming you can even access the online queuing system. Update The skilled physicians..

Scheduling an appointment is a nightmare, and communication is nearly impossible. The front desk staff are delightful and accommodating. However, beyond their pleasant demeanor, the service falls..

I want to express my heartfelt gratitude to Julie, the Social Prescriber, for her incredible assistance to my family and me during my father's illness. Her unwavering support and guidance were..

I consistently find this medical practice to be attentive and compassionate. While some have mentioned the online-only appointment booking, the staff is accommodating and will assist you in..

The doctors and front desk personnel are fairly pleasant, but good grief, as I'm writing this, I've been first in the queue for approximately 15 minutes on the phone, and altogether I've been..

During each visit to Tennyson House Surgery, I've consistently experienced the medical staff's exceptional compassion, support, and meticulous approach to addressing my health concerns.

A complete medical practice failure - I sought consultation regarding my knee discomfort, experiencing occasional bone friction that might indicate early-stage Arthritis. To secure an appointment, I..

Unable to connect via phone to schedule an appointment

misplaced my blood test results repeatedly, which only increased my anxiety and frustration. how can i possibly rely on you to handle my medical care when you're unable to safeguard such critical..

Truly, these are the most incompetent medical professionals I've ever encountered. Scheduling an appointment is a nightmare. They refuse to pre-book for non-urgent matters and direct patients to..

When I first joined this surgery in 2009 after transferring from a large practice in Baddow, I felt incredibly fortunate. The doctors were professional and supportive, and the prescription process..

I encountered receptionists who were incredibly intrusive and appeared to believe they possessed medical expertise. They seemed eager to probe into the details of my health and the purpose of my..

This surgical practice is an absolute nightmare. Their case management is completely reactive and ineffective. They impose ridiculously restrictive communication windows for results, which they..

The medical professionals at this facility seem completely unqualified, appearing to lack even basic medical education. I've experienced multiple instances where doctors have recklessly prescribed..

Always ready to assist during urgent situations, they strive to schedule same-day appointments. The medical staff consistently demonstrates kindness and a helpful attitude.

I was assisting someone from the Linden centre who needed help managing medication due to mental health challenges, so I helped her set up an online pharmacy service. However, tonight, Dr. Quadullah..